Virtual Receptionist

2 days ago

Cebu City, Central Visayas, Philippines Electrodry Full time ₱300,000 - ₱450,000 per year

CEBU CITY LIFE, BIGGER SAVINGS Free daily lunch, Monday breakfasts, and Friday snacks—right here in CEBU.

#WeAreTGT in Cebu: Great Place to Work Certified

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location: Work in Cebu, IT Park (Day Shift)

About the role:

As our Virtual Receptionist, you'll be the backbone of our campaigns, keeping things running smoothly and providing exceptional support.

YOUR DAILY TASKS

  • Answer phone calls politely and professionally
  • Help clients with basic questions or requests, such as checking ticket updates or resetting passwords
  • Monitoring service ticket progress and escalating tickets as required
  • Make sure communication with clients and vendors is smooth and positive
  • Welcome and support visitors (virtually) and direct their inquiries to the right team
  • Manage calendars, schedule appointments, and help coordinate meetings
  • Organize emails and help keep daily office tasks on track
  • Keep records, contact lists, and files updated and organized
  • Support the team with general administrative tasks

THE IDEAL CANDIDATE

What You'll Bring (Experience)

  • Has at least 2–3 years of experience in the same or a related position
  • Can handle basic support tasks (e.g., password resets)
  • General skill in the use of MS Office and other standard software applications required for the role
  • Amenable to work full on-site in Cebu City (shifting schedule)
  • Amenable to start ASAP

About You (Soft Skills)

  • Strong written and verbal communication skills
  • Demonstrates effective people skills and sensitivity when dealing with others
  • Comfortable speaking to customers over the phone; speaks clearly and explains things simply
  • Organized, detail-oriented, and good at managing time
  • Ability to work both independently and in a team environment

#WeAreTGT in Cebu: Great Place to Work Certified

TGT's Cebu Branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you

Experience our seamless 100% virtual recruitment process. Apply today

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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