Customer Service Associate

13 hours ago


General Trias, Calabarzon, Philippines Antel Group of Companies Full time $40,000 - $60,000 per year

About the Role:

Antel Land is seeking a dedicated Customer Service Associate to provide top-notch support to our clients. You'll serve as the bridge between our clients and various departments, ensuring smooth communication, timely resolution of concerns, and an exceptional customer experience.

Key Responsibilities:

  • Address client inquiries via email, phone, and text—clarifying processes, payments, and financing concerns
  • Assist clients with documents related to reservations, payment terms, and restructuring
  • Send and monitor statements of account, especially for bank loans and insurance
  • Coordinate with departments (Marketing, Legal, Engineering) to process and follow up on client requests
  • Support walk-in clients and escalate complex concerns to the appropriate teams

Qualifications:

  • Candidate must possess at least a Bachelor's Degree, Management, Marketing or equivalent
  • Strong communication and coordination skills
  • Experience in customer service or real estate is an advantage
  • Organized, proactive, and client-focused
  • Willing to be assigned in General Trias, Cavite

What We Offer:

  • HMO
  • Life and Accident Insurance
  • Free Uniform
  • Leave Credits
  • Leave Conversion
  • Birthday Leave
  • Special Holiday Leave
  • Performance Bonus for eligible employees
  • Shuttle service
  • Work with challenging, rewarding and fun environment

Join us at Antel Land and be part of a team shaping premium communities in Cavite.



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