Customer Service Associate

15 hours ago


Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

Work Avenue and Business Solutions Incorporated is seeking energetic and dedicated individuals to join our dynamic team as Customer Service Associates. This full-time position is based in Cebu, Central Visayas, and offers an excellent opportunity for those looking to kickstart their career in customer service, including fresh graduates.

What you'll be doing

  1. Providing exceptional customer service and support to our clients through inbound and outbound call handling
  2. Responding to customer inquiries and complaints in a prompt, professional and empathetic manner
  3. Accurately documenting customer interactions and transactions
  4. Identifying and escalating any complex issues that require further assistance
  5. Continuously seeking opportunities to improve customer satisfaction and experience
  6. Adhering to company policies, procedures and quality standards

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
  2. Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries
  3. Basic computer proficiency and familiarity with customer relationship management (CRM) tools
  4. Flexible and adaptable, with the willingness to work in a fast-paced, dynamic environment
  5. Commitment to providing exceptional customer service and a genuine passion for helping others
  6. Freshers are welcome, as we provide comprehensive training and support to help you succeed in this role


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time $104,000 - $130,878 per year

    Join our dynamic team as a Customer Service Retail Associate. Based in our Cebu City office, this full-time role will see you providing exceptional customer service to our clients. You will be the first point of contact, ensuring a seamless and positive experience for all our customers.What you'll be doingResponding to customer inquiries and resolving issues...


  • Cebu City, Central Visayas, Philippines Pasajero Motors Corporation Full time ₱160,000 - ₱180,000 per year

    The Customer Service Associate (CSA) for HINO Cebu plays a vital role in ensuring customer satisfaction by acting as a liaison between the dealership and its customers. The CRA handles customer inquiries, addresses concerns, supports after-sales service coordination, and ensures a positive customer experience aligned with the standards of the HINO brand.Key...


  • Cebu City, Central Visayas, Philippines Bibo Family Entertainment Center Inc. Full time ₱180,000 - ₱250,000 per year

    The Customer Service Associate is responsible for assisting guests in the arcade by providing excellent customer service, handling inquiries, and ensuring a fun and enjoyable experience.Key Responsibilities:Greet and assist customers with game cards, tokens, tickets, or promotionsProvide information on arcade games, attractions, and ongoing eventsHandle...


  • Cebu City, Central Visayas, Philippines PAMOCOR Group of Companies Full time ₱104,000 - ₱130,878 per year

    The Customer Service Associate is responsible for supporting the Customer Service team by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves direct interaction with customers through various communication channels, including phone, email, and chat. The ideal candidate will possess...


  • Cebu City, Central Visayas, Philippines Neksjob RGC Cebu Full time ₱104,000 - ₱130,878 per year

    Neksjob RGC Cebu is hiring a Full time Customer Service Associate role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:High School Graduate/SHS GraduateBasic computer navigation skills-Confident in speaking english Perks:Competitive salary package, company bonuses, and performance...


  • Cebu City, Central Visayas, Philippines Progress Pro Services Inc Full time ₱104,000 - ₱130,878 per year

    Customer Service Associate will be responsible to act as a liaison between a multi-currency mobile wallet and its users through live chat, call or email. The Associate is expected to have excellent communication skills to provide satisfactory solutions to a diverse range of queriesJob Description:Promptly replies to email/chat from usersAnswer calls from...


  • Cebu City, Central Visayas, Philippines GAISANO MALL OF DAVAO Full time ₱180,000 - ₱360,000 per year

    JOB SUMMARY:Despite being an entry-level position in Customer Service, the Customer Retention and Loyalty Associate is responsible for proactive relationship building with customers. This position coordinates executes and manages to effectively retain customers through positive relationship building, listening to concerns / addressing issues, resolving...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱18,000 - ₱24,500 per year

    Account: Healthcare AccountPosition: Customer Service AssociateStart date: September 29, 2025Qualifications: At least SHS GRADUATE with or without BPO exp.UP to 20K basic salary + 2,000 NTA - 20% night differential- Account incentives- Performance Bonus- Attendance Bonus- HMO Day 1Guaranteed 1 day hiring processJob Types: Full-time, Permanent, Fresh...


  • Cebu City, Central Visayas, Philippines QBE Insurance Full time

    OverviewJoin to apply for the Customer Service Associate role at QBE Insurance.DetailsTime Type: Full timeWorker Type: EmployeeRole SummaryThe purpose of this role is to provide customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This role...


  • Cebu City, Central Visayas, Philippines Smartsourcing Solutions Pty Full time

    Deliver care, build trust, and create impact—your role goes beyond service, it defines the brand. Join SmartsourcingTurn customer challenges into positive experiences—join Smartsourcing as a full-time, on-site Customer Service Associate. Here, your empathy, communication skills, and problem-solving mindset will make every interaction count.Where? JEG...