Pooling: Customer Service Associate

2 weeks ago


Cebu City, Central Visayas, Philippines Progress Pro Services Inc Full time ₱200,000 - ₱400,000 per year

Customer Service Associate will be responsible to act as a liaison between a multi-currency mobile wallet and its users through live chat, call or email. The Associate is expected to have excellent communication skills to provide satisfactory solutions to a diverse range of queries

Job Description:

  • Promptly replies to email/chat from users
  • Answer calls from user or make calls to users when required
  • Provides a holistic solution to customer queries
  • Delivers the required service level
  • Accurately document customer requests
  • Accurately fill out online forms/sheets
  • Provides empathy to ensure customer satisfaction

Job Specification:

  • Excellent verbal and written communication skills
  • Has previous email/chat support and call experience or any relevant customer service experience in a BPO setting
  • Proficient in using MS Office, particularly MS Excel
  • Excellent problem-solving skills
  • Flexible and adaptable

Looking for new opportunities? Check out our latest job openings and join our team by visiting our career website at We'd love to have you on board

Job Type: Full-time

Benefits:

  • Additional leave
  • Health insurance
  • Paid training
  • Work from home

Language:

  • English (Preferred)

Work Location: Remote


  • Pool Attendant

    2 weeks ago


    Cebu City, Central Visayas, Philippines ABC Prime Inc Full time ₱150,000 - ₱300,000 per year

    A Pool Attendant is responsible for maintaining the safety, cleanliness, and overall smooth operation of a swimming pool area. This includes tasks like monitoring pool activities, enforcing rules, cleaning the pool and surrounding areas, performing water quality tests, and providing customer service to guests. They may also be involved in setting up pool...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time $104,000 - $130,878 per year

    Join our dynamic team as a Customer Service Retail Associate. Based in our Cebu City office, this full-time role will see you providing exceptional customer service to our clients. You will be the first point of contact, ensuring a seamless and positive experience for all our customers.What you'll be doingResponding to customer inquiries and resolving issues...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    Become a Customer Service Associate bustling call centre in Cebu Central Visayas. In this full-time role, you will be the first point of contact for our clients, delivering exceptional customer service and support. With a focus on building strong relationships, you'll use your excellent communication skills to assist customers and resolve their queries...


  • Cebu City, Central Visayas, Philippines Amazon Full time ₱180,000 - ₱360,000 per year

    DescriptionRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is...


  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Work Avenue and Business Solutions Incorporated is seeking energetic and dedicated individuals to join our dynamic team as Customer Service Associates. This full-time position is based in Cebu, Central Visayas, and offers an excellent opportunity for those looking to kickstart their career in customer service, including fresh graduates.What you'll be...


  • Cebu City, Central Visayas, Philippines Pasajero Motors Corporation Full time ₱192,000 - ₱216,000 per year

    The Customer Service Associate (CSA) for HINO Cebu plays a vital role in ensuring customer satisfaction by acting as a liaison between the dealership and its customers. The CRA handles customer inquiries, addresses concerns, supports after-sales service coordination, and ensures a positive customer experience aligned with the standards of the HINO brand.Key...


  • Cebu City, Central Visayas, Philippines Bibo Family Entertainment Center Inc. Full time ₱180,000 - ₱250,000 per year

    The Customer Service Associate is responsible for assisting guests in the arcade by providing excellent customer service, handling inquiries, and ensuring a fun and enjoyable experience.Key Responsibilities:Greet and assist customers with game cards, tokens, tickets, or promotionsProvide information on arcade games, attractions, and ongoing eventsHandle...


  • Cebu City, Central Visayas, Philippines PAMOCOR Group of Companies Full time ₱250,000 - ₱500,000 per year

    The Customer Service Associate is responsible for supporting the Customer Service team by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves direct interaction with customers through various communication channels, including phone, email, and chat. The ideal candidate will possess...


  • Cebu City, Central Visayas, Philippines Neksjob RGC Cebu Full time ₱150,000 - ₱250,000 per year

    Neksjob RGC Cebu is hiring a Full time Customer Service Associate role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:High School Graduate/SHS GraduateBasic computer navigation skills-Confident in speaking english Perks:Competitive salary package, company bonuses, and performance...


  • Cebu City, Central Visayas, Philippines Supporting Enterprises Inc. Full time ₱25,000 per year

    Customer Service Representative (For Pooling)Night Shift | Php25, 000Location:9th Floor, MSY Tower, Cebu Business Park, Cebu CityJob Type: Full-TimeJob Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At least...