Customer Service Associates

11 hours ago

Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

Become a Customer Service Associate bustling call centre in Cebu Central Visayas. In this full-time role, you will be the first point of contact for our clients, delivering exceptional customer service and support. With a focus on building strong relationships, you'll use your excellent communication skills to assist customers and resolve their queries efficiently.

What you'll be doing

  1. Respond to inbound customer calls and emails, providing accurate and timely information
  2. Actively listen to customer needs and concerns, and work to find the best resolution
  3. Maintain detailed records of all customer interactions and follow up as needed
  4. Identify opportunities to enhance the customer experience and provide feedback to the team
  5. Collaborate with colleagues to share knowledge and best practices
  6. Adhere to all company policies, procedures and quality standards

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to build rapport with customers
  2. Strong problem-solving and decision-making abilities to handle customer inquiries effectively
  3. Proficient in English, both verbal and written
  4. Comfortable working in a fast-paced, target-driven environment
  5. Flexible and adaptable to changing priorities and customer needs

Apply now to become a Customer Service Associate and be a part of our dynamic team

  • Customer Service Associates

    4 days ago

    Cebu City, Central Visayas, Philippines TORCH Solutions Full time $104,000 - $130,878 per year

    Join our dynamic team as a Customer Service Retail Associate. Based in our Cebu City office, this full-time role will see you providing exceptional customer service to our clients. You will be the first point of contact, ensuring a seamless and positive experience for all our customers.What you'll be doingResponding to customer inquiries and resolving issues...

  • customer service associate

    6 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱360,000 per year

    A Customer Service Associate helps customers by answering questions, solving problems, and making sure they have a positive experience. This role involves handling inquiries by phone, email and working with other teams to resolve issues. Strong communication and a helpful attitude are key.

  • Customer Service Associate

    6 days ago

    Cebu City, Central Visayas, Philippines Amazon Full time ₱500,000 - ₱1,000,000 per year

    Role: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we...

  • Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Amazon Full time ₱180,000 - ₱360,000 per year

    DescriptionRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is...

  • Customer Service Associate

    6 days ago

    Cebu City, Central Visayas, Philippines Amazon Full time $80,000 - $120,000 per year

    DescriptionRole: Technical Support or Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best...

  • Customer Service Associate

    6 days ago

    Cebu City, Central Visayas, Philippines Amazon Full time $20,000 - $30,000 per year

    DESCRIPTIONRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu City Our mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers...

  • Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Work Avenue and Business Solutions Incorporated is seeking energetic and dedicated individuals to join our dynamic team as Customer Service Associates. This full-time position is based in Cebu, Central Visayas, and offers an excellent opportunity for those looking to kickstart their career in customer service, including fresh graduates.What you'll be...

  • Customer Service Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Pasajero Motors Corporation Full time ₱192,000 - ₱216,000 per year

    The Customer Service Associate (CSA) for HINO Cebu plays a vital role in ensuring customer satisfaction by acting as a liaison between the dealership and its customers. The CRA handles customer inquiries, addresses concerns, supports after-sales service coordination, and ensures a positive customer experience aligned with the standards of the HINO brand.Key...

  • Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Bibo Family Entertainment Center Inc. Full time ₱180,000 - ₱250,000 per year

    The Customer Service Associate is responsible for assisting guests in the arcade by providing excellent customer service, handling inquiries, and ensuring a fun and enjoyable experience.Key Responsibilities:Greet and assist customers with game cards, tokens, tickets, or promotionsProvide information on arcade games, attractions, and ongoing eventsHandle...

  • Customer Service Associate

    4 days ago

    Cebu City, Central Visayas, Philippines PAMOCOR Group of Companies Full time ₱250,000 - ₱500,000 per year

    The Customer Service Associate is responsible for supporting the Customer Service team by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves direct interaction with customers through various communication channels, including phone, email, and chat. The ideal candidate will possess...