Cebu - Customer Service Associate

1 week ago

Cebu City, Central Visayas, Philippines Metacom Careers Full time ₱288,000 - ₱360,000 per year

Job Title: Customer Service Associate

Site Location: Cebu, Philippines

Employment Type: Onsite, Full-time

Pay: ₱21, ₱28,000.00 per month

Job Overview:

We are looking for passionate customer service associates who can live and breathe our core values.

We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers.

Key Responsibilities:

  • WOW Customers over the phone, online chat, or email

  • Enthusiasm and a Be BOLD attitude with great customer service skills

  • A WORK Together approach with open communication, excellence in service, integrity, and accountability

  • Build TRUST by working as a team member, as well as independently, with minimal supervision

  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied

Qualifications:

  • Atleast High school diploma or a Senior High graduate.

  • Good English communication skills (verbal and written)

  • Customer service experience is preferred but not required — training will be provided.

  • Ability to work effectively in a team environment.

  • Willingness to work flexible hours, including nights, weekends, and holidays if needed.

What We Offer:

Competitive salary package

Performance-based incentives

Paid training and professional development opportunities

Health and wellness benefits

Opportunities for career advancement

Fun and supportive work environment

How to Apply:

Submit your resume to with "CSA CEBU-FULL NAME" in the subject line,or apply directly to our job portal.

  • Customer Service Representative | 15K–20K | No Exp Required | Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱15,000 - ₱20,000 per year

    HEALTH ACCOUNTJob Title:Customer Service Representative – Health Account | 15K–20K | CebuJob Description:Join our team as a Customer Service Representative for our Health Account and be part of a growing BPO company in Cebu Handle calls and provide quality assistance to healthcare members and providers.Qualifications:SHS Graduate / Completed 2 years in...

  • Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱14,000 - ₱23,000 per year

    Job Description: The Customer Service Representative is responsible for delivering exceptional service to customers by answering questions, resolving issues, and ensuring a positive experience with the company's products or services. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset.Account: Healthcare...

  • Voice & Non-Voice Support Associate CSR – Cebu | No Experience Required

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱80,000 - ₱120,000 per year

    No virtual interviews — onsite or email applications only.About the role We are looking for a Voice & Non-Voice Support Associate CSR to join our dynamic team at Work Avenue and Business Solutions Incorporated' in Cebu City, Cebu. This is a full-time position, where you will have the opportunity to provide exceptional customer service support to our...

  • Telco | Customer Service New Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines b74b7d2a-cbcf-4035-b4d1-5ff48af0aaab Full time ₱188,400 - ₱360,000 per year

    Customer Service New Associate - Telco AccountPure voice and onsite work set-upLocation: Cebu IT Park, Lahug, Cebu CityPerks and Benefits30k Sign on Bonus (2 tranches)Basic Salary: 15, ,700 (depends on BPO Experience) + 2,800 NTA10% Night differentialCompany bonuses, and sales incentivesLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and...

  • Loans Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines b79efe86-167d-4819-88b7-f599023f61bb Full time ₱200,000 - ₱250,000 per year

    About the roleJoin the dynamic team at City Savings Bank as a full-time Loans Service Associate based in Cebu Central Visayas. In this key role, you will be responsible for providing exceptional customer service and support for the bank's lending products and services.What you'll be doingAssist customers with loan applications, document preparation, and...

  • No BPO experience needed| Customer Service at CEBU

    2 weeks ago

    Cebu City, Central Visayas, Philippines TTEC Full time ₱250,000 - ₱500,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it allWe're...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Support Associate (On-site)Location: Ebloc 3 Building, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Rotating 8-hour shifts based on client requirements (may include nights and weekends)About the RoleJoin our growing team as a Healthcare Support Associate and play a vital role in assisting U.S.-based healthcare providers. You'll...

  • BPO Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱264,000 per year

    Your next big opportunity starts here — become a Customer Service Representativefor various accountsJoin Our Virtual Recruitment Hub – Get Interviewed OnlineCan't make it onsite? No problemWe invite you to join our Virtual Recruitment Hub via Microsoft Teams.Location: CebuAccounts Open:*Healthcare*Retail*AirlineQualifications:High School, Senior high...

  • Hiring: Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱80,000 - ₱120,000 per year

    Now Hiring: Healthcare Support Associate (On-site | Cebu City)Location: Ebloc 3 Building, Padriga St., Cebu IT Park, Lahug, Cebu CityWork Schedule: Full-time | Rotating 8-hour shifts (may include nights and weekends, depending on client needs)About the RoleWe're looking for passionate and detail-oriented individuals to join our growing team as Healthcare...

  • Customer Services Advisor

    1 week ago

    Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a motivated and customer-focused Customer Services Advisor to join our team in Cebu City, Cebu. As a Customer Services Advisor, you will play a vital role in delivering exceptional customer service to our clients. Working in a full-time, onsite position, you will be responsible for handling customer inquiries, resolving issues,...