Customer Service Representatives

18 hours ago


Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱360,000 per year
1. Customer Service Representative (Healthcare Account)

Position: Customer Service Representative – Healthcare Account

Location: Cebu IT Park, Lahug, Cebu City, Central Visayas

Salary Range: ₱15,000 – ₱20,000 + ₱2,000 Allowance

Job Description:

We are looking for Customer Service Representatives to join our healthcare account in Cebu IT Park. You will handle patient inquiries, assist with account-related concerns, and provide excellent service via phone, chat, or email. This is a great opportunity to jumpstart your BPO career and enjoy strong benefits.

Qualifications:

  • At least Senior High School Graduate
  • With or without BPO experience
  • Strong English communication skills
  • Willing to work onsite in Cebu IT Park
  • Amenable to shifting schedules & holidays

Compensation & Benefits:

  • ₱15,000 – ₱20,000 Monthly Salary
  • ₱2,000 Allowance
  • 20% Night Differential
  • Annual Bonus & Account Incentives
  • HMO Day 1 (up to 3 Dependents)

2. Mid-Level Associates (Healthcare Account)

Position: Mid-Level Associates – Healthcare Account

Location: Cebu IT Park, Lahug, Cebu City, Central Visayas

Salary Range: ₱20,000 – ₱30,000 (depending on experience)

Job Description:

We are hiring Mid-Level Associates for our healthcare account in Cebu IT Park. This role involves managing more complex customer concerns, assisting with escalated cases, and providing backend or specialized account support. Perfect for candidates with prior BPO or account experience who want to take their career to the next level.

Qualifications:

  • At least 2 years completed in College or College Graduate
  • Minimum 1 year of BPO experience preferred
  • Strong communication and problem-solving skills
  • Willing to work onsite in Cebu IT Park
  • Flexible with shifting schedules & holidays

Compensation & Benefits:

  • ₱20,000 – ₱30,000 Monthly Salary (based on experience)
  • ₱2,000 Allowance
  • 20% Night Differential
  • Performance Bonuses & Incentives
  • HMO Day 1 (up to 3 Dependents)


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