Customer Service Representative

2 weeks ago

Work from Home, Philippines JustPressOne, Inc. Full time ₱26,000 - ₱325,000 per year

JustPressOne is a fast-growing BPO company dedicated to providing exceptional services to our clients and customers. As we continue to expand our reach, we are seeking enthusiastic and motivated individuals to join our team. If you are a results-driven professional with excellent communication skills and enjoy connecting with people, this could be the perfect opportunity for you.

We are currently looking for Customer Service Representatives to join our vibrant team. In this role, you will be the first point of contact of our valued customers. Your primary responsibility will be to provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive overall customer experience. This role requires strong communication skills, empathy, and the ability to work collaboratively with other team members to achieve customer satisfaction goals.

Responsibilities:

  • Receive high volume inbound calls with excellent customer service skills
  • Communicate with customers through chat/sms
  • Make outbound calls to provide customer updates
  • Schedule customer appointments
  • Respond promptly and professionally to customer inquiries via phone
  • Resolve customer issues and complaints with a focus on finding effective and efficient solutions
  • Provide accurate information about the services being performed
  • Keep detailed records of customer interactions, transactions, comments, and complaints
  • Collaborate with other departments to address and resolve customer concerns
  • Stay up to date on product knowledge and company policies to provide accurate information to customers
  • Work towards achieving individual and team performance targets

Qualifications:

  • Very good to excellent English communication skills
  • Very good comprehension skills
  • Able to multi-task and keen to details.
  • Works well under pressure
  • Can work with minimal supervision.
  • Results driven and goal achiever.
  • High school diploma or equivalent; college degree is an advantage.
  • One (1) year of BPO experience
  • Handled international voiced campaigns for CUSTOMER SERVICE
  • Has own PC / Laptop, headset, and a reliable internet.
  • Has quiet/conducive work environment.

PC Requirements: (need not apply if PC is not compatible with below)

  • Windows System 11 or above
  • Intel core i5, 6th gen or above
  • 8gb ram (minimum)
  • dual monitor (or must obtain one after hired)
  • dual ISP (backup internet different than main)

Start next week and be part of the best team that sets you up for great opportunities. Here at JustPressOne, we offer the following benefits:

  • Great pay & culture
  • Non-taxable allowance & night differential
  • Complete government mandated benefits
  • 13th-month pay.
  • Opportunities for career advancement within the company.
  • Leave credits and Health insurance benefits
  • Remote work set-up
  • Employment engagement activities & other perks

Interested applicants may also submit their application directly to our online form:

Job Type: Full-time

Pay: Php26,500.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Do you have your own equipment for work for home?

Education:

  • Senior High School (Required)

Experience:

  • International voiced campaigns for CUSTOMER SERVICE: 1 year (Required)

Work Location: Remote

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines Famco Distribution OPC Full time ₱240,000 - ₱300,000 per year

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

  • Customer Service

    1 week ago

    Work from Home, Philippines Belakim Fashion Shoope Errands Service Full time ₱216,000 - ₱300,000 per year

    We are looking for a friendly, reliable, and detail-oriented Customer Service Representative to handle client inquiries, coordinate orders, and ensure smooth delivery of pasabuy and errand services. You will serve as the main point of contact for customers, addressing their needs and making sure they receive a seamless and positive experience.Key...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines WinSolutions Corp Full time ₱300,000 - ₱600,000 per year

    Job Title: Customer Service Representative (Email, Chat & Limited Calls)Location: WFHEmployment Type: Full-TimeWorking Hours: Monday–Friday, 8:00 AM–5:00 PM UK TimeAbout UsWe are a fast-growing UK-based eCommerce company selling across our own website, eBay, and Amazon. We pride ourselves on delivering outstanding customer experiences through prompt,...

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines Lindenberg Property Full time ₱12,480 - ₱14,280 per year

    Jetfinity Service is hiring Remote Customer Service Representatives to support our growing operations serving high-end private clients in the food industry. If you are passionate about food, proactive, and dedicated to delivering exceptional customer experiences, this is the perfect opportunity for you.We are currently looking for Customer Service...

  • Customer Service Representative

    2 days ago

    Work from Home, Philippines COBENN business consultancy Full time ₱180,000 - ₱270,000 per year

    Customer Support Representative (Work from Home – Contract)Contract Term: 3 monthsSalary: ₱22,500 per monthWork Setup: Work from HomeSchedule: Night Shift / GraveyardJob OverviewWe are seeking a Customer Support Representative to provide exceptional assistance to our international clients. The role involves handling customer inquiries, resolving issues,...

  • Customer Service Representative

    2 days ago

    Work from Home, Philippines Coolerguys Full time ₱420,000 - ₱660,000 per year

    Please note: This is for an independent contractor role, initially lasting 6 months, with the potential for renewal/extensions. The work hours are aligned with Pacific Time (PT).Job Summary:As a Tier 1 Customer Service Representative I at DACO, you will play a crucial role in providing exceptional customer service to our customers. Reporting directly to the...

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines EC Group Full time ₱420,000 - ₱600,000 per year

    Job Description: Customer Service Representative (Live Chat)About UsAffordable Socials is part of Elite Corporation Group (ECG), a global marketing powerhouse that helps small businesses, entrepreneurs, and personal brands build strong online presences. We provide affordable, high-quality social media, branding, and website solutions that make global growth...

  • Customer Service Representative

    1 week ago

    Work from Home, Philippines Bytewave Advertisement marketing Full time ₱240,000 per year

    We are looking for a friendly, reliable, and customer-focused Customer Service Representative to join our team. The CSR will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive overall experience.Key Responsibilities:Handle incoming calls, emails, and chat messages from customers in a professional mannerProvide...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Posh Baby and Kids Full time ₱60,000 - ₱120,000 per year

    This is not a VA Agency/BPO, etc. You will be directly hired to work with us THIS IS A POSITION THAT REQUIRES YOU TO HAVE AT LEAST 6 MONTHS OF WORKING FOR AN E-COMMERCE COMPANY AND HAVE SHOPIFY AND ZENDESK/GORGIAS EXPERIENCE. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE-MENTIONED QUALIFICATIONS AS WE WILL AUTOMATICALLY REJECT YOUR APPLICATION. This is...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines MUVR Full time ₱240,000 - ₱360,000 per year

    Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring that all inquiries and issues are addressed promptly and effectively. This role requires strong communication skills, a positive attitude, and...