Sales Manager

As a Sales Manager, you will play a pivotal role in driving our business growth by managing a high-performing sales team, engaging US-based clients, and executing strategic outbound initiatives.

You will collaborate closely with sales, marketing, and customer success teams to implement winning strategies and ensure the highest levels of customer satisfaction

YOU DESERVE THE BEST - Enjoy these Perks

• Comprehensive day 1 HMO with 10K medical reimbursement

• Additional HMO coverage for your family + dental coverage

• Free annual Flu vaccine

• Continuous career development and certifications

• Travel & training opportunity overseas

• Regular awards and recognitions

• Comprehensive life insurance

• 24 Paid time offs (with Annual leave conversion)

• Annual appraisal based on merits

• Free daily meals (free breakfast on Mondays & free treats on Fridays)

• Regular engaging company events & promotes work life balance

• Employee referral programs

This is where you'll shine:

• Lead and manage a team of sales representatives dedicated to handling US clients, ensuring consistent performance and adherence to KPIs.

• Provide day-to-day leadership, mentorship, and support to the sales team to foster a culture of performance, accountability, and continuous improvement.

• Develop and implement sales strategies tailored for the US market to achieve individual and team sales goals.

• Monitor, analyze, and report on team performance, identifying areas for improvement and executing corrective actions when necessary.

• Conduct regular coaching sessions, one-on-ones, and team meetings to provide feedback, recognize performance, and align on objectives.

• Collaborate with the marketing team to develop and launch lead generation campaigns targeted at the US region.

• Partner with the customer success team to ensure a smooth client journey—from prospecting to onboarding and ongoing support.

• Stay informed on industry trends, competitive landscape, and client needs, especially within the US market, to refine strategies accordingly.

• Ensure team compliance with company policies, procedures, and ethical standards.

Business Development

• Source leads for business development through cold calling, email outreach, and social media, with a focus on the US market.

• Draft business plans and strategies for current and potential opportunities.

• Conduct market research and client surveys to gather insights on the US client base.

• Build relationships with prospects by initiating and maintaining multi-channel communications.

• Present company services and conduct follow-ups to advance opportunities through the sales pipeline.

• Manage 75% of the sales cycle, then coordinate meetings for higher management to close deals with key US decision-makers.

• Contribute ideas for business improvement and proactively implement changes as needed.

• Prepare and deliver performance reports and sales forecasts to senior management.

Client Services

• Serve as the primary liaison between US clients and internal teams to ensure seamless communication and service delivery.

• Support the client services and operations teams in onboarding and servicing US-based accounts.

• Ensure the effective onboarding of new US clients, with a focus on long-term satisfaction and retention.

• Grow and nurture existing US client relationships to generate new business opportunities.

• Ensure prompt and accurate delivery of client solutions and coordinate with internal departments to resolve issues.

• Champion a client-first mindset and ensure all touchpoints reflect a high standard of service excellence.

What You'll Bring In:

• Over 5 years' experience in appointment setting or sales for international, preferably US-based clients.

• Significant experience managing US accounts, with proven ability to engage and expand relationships with US-based clients.

• Proven leadership experience as a Sales Lead/Manager, guiding sales teams toward achieving their targets and strategizing for continued success.

• Excellent time management, organization, and multitasking skills.

• Excellent verbal and written communication skills, especially in engaging US clientele.

• Deep understanding of US business culture and client expectations.

• Proficient in MS Word, Excel, and CRM platforms such as Hubspot, with experience in sales enablement tools.

• Exceptional customer service, problem-solving, analytical, and research skills.
  Capable of performing under pressure in fast-paced, dynamic environments.

• Willingness to work onsite during night shift hours (Eastwood/BGC) to align with US business hours.

Apply now and be part of a team where strategy meets results — and your growth matters.