Remote Customer Service Specialist

4 days ago


Cebu City, Central Visayas, Philippines FreeUp Full time ₱200,000 - ₱250,000 per year

Hi We're FreeUp

FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.

We believe that freelancing is the future of business, and we're building the best community for freelancers possible.

Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're the freelance platform everyone wants to be part of.

About Freelancing as a Customer Service Specialist With FreeUp:
  • Daily Virtual Assistant job opportunities
  • Set your own hourly virtual assistant freelance rates (or fixed-rate projects)
  • Set your own work from home schedule
  • Work and earn as much as you want as a virtual assistant freelancer
  • 24/7 support for freelancers
  • Webinars, resources, and a Slack workspace to help build your freelance business
  • A dedicated internal team who is here to support you and help you succeed
Remote CSR Requirements:
  • Prior experience as a customer service representative
  • Experience using word-processing software and tools (G-Suite, etc.)
  • Experience with CRM tools like Salesforce
  • Experience using VOIP
  • High-level organizational skills
  • Top-tier communication and collaboration skills
  • Strong internet connection
  • Excellent English communication skills (Verbal and written)


  • Cebu City, Central Visayas, Philippines Brilliance LLC Full time $6,600 - $8,400 per year

    Location: 100% Remote. Schedule: Flexible / Shift-based (24/7 coverage, including weekends and holidays). Compensation: $550-$700 per month. About is a premier online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we've been one of the highest-rated online diamond stores, proudly...


  • Cebu City, Central Visayas, Philippines Online Stores, PA LLC Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a detail-oriented and customer-focusedCustomer Loyalty Specialistto join our team. This role is dedicated to supporting customers post-sale by ensuring accuracy, resolving issues, and providing a seamless experience that builds long-term loyalty. The specialist will handle order-related tasks such as providing tracking details, processing...


  • Cebu City, Central Visayas, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Customer Service Specialist within the Customer Support Team, you are responsible for providing outstanding service to our...


  • Cebu City, Central Visayas, Philippines JPMorganChase Full time ₱150,000 - ₱250,000 per year

    DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱200,000 - ₱250,000 per year

    Join our dynamic team as a Customer Service Representative working from home. In this seasonal, full-time role, you will be the first point of contact for customers, providing exceptional support and service. Working remotely from Cebu, Central Visayas, you will be part of a collaborative, fast-paced environment dedicated to exceeding customer...


  • Cebu City, Central Visayas, Philippines Guesty Full time ₱350,000 - ₱700,000 per year

    Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup that's transforming how the industry works — from guest experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo,...


  • Cebu City, Central Visayas, Philippines Staffvirtual Full time ₱1,500,000 - ₱3,000,000 per year

    Job Title: Customer Retention SpecialistOverview: We are seeking a motivated and goal-driven professional to join our client in the online gaming industry. This role focuses on outbound calling to both VIP and regular churned customers, with the goal of re-engaging players, driving activity, and enhancing customer loyalty. The ideal candidate is confident...


  • Cebu City, Central Visayas, Philippines Kaptan Talent Solutions, Inc. Full time ₱300,000 - ₱480,000 per year

    Customer Service AdvisorLocation: IT Park, Cebu city (WFH but may transition to Hybrid next year)Shift Schedule: 3pm-12amType: Full-timeRole OverviewAs an Offshore Customer Service Advisor, you'll be the first point of contact for our valued customers. You'll handle enquiries across multiple channels, resolve issues efficiently, and provide the outstanding...


  • Cebu City, Central Visayas, Philippines Kaptan Talent Solutions, Inc. Full time ₱360,000 - ₱480,000 per year

    Customer Service AdvisorLocation: IT Park, Cebu city (WFH but may transition to Hybrid next year)Shift Schedule: 3pm-12amType: Full-timeRole OverviewAs an Offshore Customer Service Advisor, you'll be the first point of contact for our valued customers. You'll handle enquiries across multiple channels, resolve issues efficiently, and provide the outstanding...


  • Cebu City, Central Visayas, Philippines ContactPoint360 Full time ₱150,000 - ₱250,000 per year

    Join our CP360 Family, todayFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come...