Training Specialist

4 hours ago

Taguig, National Capital Region, Philippines PayJoy Philippines Finance, Inc. Full time ₱900,000 - ₱1,200,000 per year
This role is crucial for our growth, blending hands-on training with data-driven insights to maximize sales effectiveness in the financial technology sector. The ideal candidate is a proactive expert in both sales and data analysis, capable of transforming performance metrics into actionable training strategies.

Responsibilities
  • Design and Deliver Training: Develop and conduct comprehensive training programs for new and existing field sales representatives, focusing on sales techniques, product knowledge, and industry-specific fintech solutions. You will prepare physical and digital educational materials, including case studies and videos.
  • Onboard and Coach: Guide the onboarding process for new hires by providing orientation to our sales processes and developing personalized coaching plans. You'll observe sales interactions and provide direct, constructive feedback to help representatives improve their skills and meet sales targets.
  • Analyze Performance Data: Use your analytical skills to study sales statistics and trends, gauging the effectiveness of training programs. You will collect data from various sources, including our CRM system, to track key performance indicators (KPIs) and identify areas for improvement.
  • Drive Strategic Improvements: Prepare reports and dashboards to visualize sales data and trends. You will use these insights to provide actionable recommendations for optimizing sales strategies and enhancing profitability.
  • Collaborate and Report: Work closely with sales managers to identify specific training needs and develop customized solutions. You will also report on the impact of training programs, providing data-driven insights to leadership.

Requirements
  • Proven experience as a Sales Trainer or in a similar role.
  • Experience in a sales position, preferably within the fintech industry or with complex B2B products.
  • Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
  • Proficiency with data analysis and visualization tools like Excel, Tableau, or Power BI, and experience with CRM software (e.g., Salesforce) is highly preferred.
  • Excellent communication, presentation, and interpersonal skills.
  • A strong understanding of adult learning principles.
  • Ability to work independently and manage the full training cycle.
  • Knowledge of the fintech industry and the broader smartphone value chain (OEMs, carriers, distributors) is a plus.

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