Bilingual Short Term Rental Virtual Assistant

2 days ago

Work from Home, Philippines Delegate Full time ₱324,000 - ₱436,000 per year

Job Title: Bilingual Short Term Property Manager (English/Spanish)

About the Role:

We are seeking a highly organized and detail-oriented Bilingual Short Term Rental Virtual Assistant to oversee and manage short-term rental properties efficiently. The ideal candidate will have hands-on experience with any Property Management System and OTAs and a proven track record of delivering exceptional guest experiences while optimizing operational processes.

Key Responsibilities:

  • Manage day-to-day operations of short-term rental properties, including booking management, guest communications, and property maintenance.
  • Utilize OTAs and Property Management Systems to oversee reservations, revenue management, and operational workflows.
  • Coordinate with housekeeping and maintenance teams to ensure properties are guest-ready at all times.
  • Respond promptly and professionally to guest inquiries, complaints, and special requests.
  • Monitor property performance metrics, including occupancy rates, revenue, and guest satisfaction, and implement strategies to improve results.
  • Handle administrative tasks such as invoicing, payments, and vendor management.
  • Ensure compliance with local regulations and company policies regarding short-term rentals.
  • Develop and maintain standard operating procedures (SOPs) to streamline operations.

Requirements:

  • Minimum of 2 years of experience in short-term property management or a similar role.
  • Fluent in Spanish and English (written and spoken).
  • Proficiency in using OTAs and Property Management Systems is a must.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Proficiency in using OTAs and Property Management Systems especially Guesty.
  • A customer-focused mindset with the ability to resolve issues promptly and professionally.

Job Type: Full-time

Pay: Php27, Php36,500.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Are you willing to work on a shifting schedule?

Experience:

  • Remote or Virtual Assistance: 1 year (Required)
  • Remote Property Management (Short Term Rentals): 1 year (Required)

Language:

  • Spanish (Required)

Work Location: Remote

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