
Collection Assistant
1 week ago
Job Qualifications:
- Graduate of any courses
- At least 1 year of experience in collections, documentation, or related administrative roles.
- Excellent writing and verbal communication
- Collaborative, team player and good organizational skills
- Good attention to detail
- Proficient in using MS Office Applications
Job Description:
- Respond to clients' inquiries regarding payments and account status; acknowledge receipt of payments.
- Prepare and process Request for Payment (RFP) for courier services (e.g., J&T).
- Manage the release of land titles to qualified clients.
- Sort, file, and maintain hard and soft copies of Official Receipts (ORs) and other documents; perform photocopying and scanning tasks.
- Facilitate the pull-out and release of ORs to clients together with the printed buyer's ledger and received book.
- Issue Certificates of Full Payment, Outstanding Balance certifications, and Statements of Account upon request.
- Maintain organized filing systems by account, ensuring all folders are updated and complete.
- Prepare Final Demand and Cancellation Letters, and ensure timely dispatch via courier (e.g., J&T).
- Send payment reminders to clients through text and email to follow up on dues and encourage timely payment.
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