Collection Assistant

4 days ago

Makati City, National Capital Region, Philippines Active Group Full time ₱400,000 - ₱600,000 per year

Job Qualifications:

  • Graduate of any courses
  • At least 1 year of experience in collections, documentation, or related administrative roles.
  • Excellent writing and verbal communication
  • Collaborative, team player and good organizational skills
  • Good attention to detail
  • Proficient in using MS Office Applications

Job Description:

  • Respond to clients' inquiries regarding payments and account status; acknowledge receipt of payments.
  • Prepare and process Request for Payment (RFP) for courier services (e.g., J&T).
  • Manage the release of land titles to qualified clients.
  • Sort, file, and maintain hard and soft copies of Official Receipts (ORs) and other documents; perform photocopying and scanning tasks.
  • Facilitate the pull-out and release of ORs to clients together with the printed buyer's ledger and received book.
  • Issue Certificates of Full Payment, Outstanding Balance certifications, and Statements of Account upon request.
  • Maintain organized filing systems by account, ensuring all folders are updated and complete.
  • Prepare Final Demand and Cancellation Letters, and ensure timely dispatch via courier (e.g., J&T).
  • Send payment reminders to clients through text and email to follow up on dues and encourage timely payment.

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