Regional Branch Manager
2 days ago
Job Summary:
We are seeking an experienced and strategic Regional Branch Manager to oversee the operations and performance of multiple branch locations within a designated region. This role is responsible for ensuring consistent business growth, operational efficiency, customer satisfaction, and team development across all branches.
Key Responsibilities:
- Leadership & Management
- Provide leadership, coaching, and direction to branch managers and their teams.
- Monitor and evaluate branch performance to ensure alignment with company goals.
- Foster a high-performance culture focused on service excellence, accountability, and continuous improvement.
- Operational Oversight
- Ensure branches operate efficiently and comply with company policies, procedures, and regulatory requirements.
- Conduct regular branch visits to assess operations, staff performance, and customer satisfaction.
- Implement best practices across branches to drive operational consistency.
- Sales & Business Development
- Set regional sales goals and develop strategies to achieve them.
- Identify opportunities for growth within the region, including market expansion or new service offerings.
- Collaborate with marketing and business development teams to drive local and regional campaigns.
- Financial Management
- Develop and manage the regional budget, ensuring profitability of each branch.
- Analyze financial reports and KPIs to identify trends and areas for improvement.
- Approve major expenditures and monitor resource allocation.
- People Management
- Recruit, train, and retain top talent across the region.
- Conduct performance evaluations and provide mentorship to branch managers.
- Promote a positive work environment and resolve staff issues effectively.
Job Types: Full-time, Fixed term
Language:
- English (Preferred)
Work Location: In person
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