Branch Manager
24 hours ago
Qualifications
- Bachelor's degree in Business Administration, Management, Marketing, or related field (preferred).
- At least has experience in retail, sales, or operations management (optical industry experience is an advantage).
- Strong leadership and people-management skills.
- Excellent communication, customer service, and interpersonal skills.
- Knowledge in sales strategies, inventory management, and financial reporting.
- Ability to handle pressure and resolve operational or customer-related issues effectively.
- Proficient in MS Office and other relevant business software.
- Willing to work on weekends and holidays, if needed.
Responsibilities
- Oversee daily branch operations and ensure smooth workflow.
- Manage and supervise staff, including scheduling, training, and performance monitoring.
- Ensure excellent customer service and handle escalated concerns.
- Achieve sales targets and implement strategies to boost branch performance.
- Monitor inventory levels and ensure proper stock management.
- Prepare and review branch reports (sales, expenses, customer feedback, etc.).
- Maintain compliance with company policies and industry regulations.
- Coordinate with head office for marketing campaigns, promotions, and operational directives.
- Ensure branch cleanliness, orderliness, and compliance with safety standards.
- Foster a positive and motivating work environment for the team.
Job Types: Full-time, Permanent
Work Location: In person
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