Branch Operations Manager

A Branch Operations Manager for home construction materials retail oversees daily branch operations, ensuring efficiency, profitability, and customer satisfaction. Key responsibilities include managing staff, controlling inventory, optimizing store layouts, driving sales, implementing operational strategies, ensuring regulatory compliance, and analyzing branch performance data. The role requires strong leadership, financial management, problem-solving, and communication skills, along with a deep understanding of the construction materials retail environment. Job SummaryThe Branch Operations Manager is responsible for the overall performance of a retail branch specializing in home construction materials, focusing on operational excellence, staff development, customer service, and financial success. Key Responsibilities

• Operational Oversight:Manage daily branch operations, ensuring smooth, efficient, and safe functioning of the retail environment.
• Staff Management:Lead, mentor, and train branch staff to foster a high-performance culture, conduct performance evaluations, and manage staffing needs.
• Inventory & Supply Chain Management:Oversee inventory levels, monitor stock, coordinate with suppliers to maintain adequate stock, and ensure efficient warehouse and logistics operations.
• Sales & Customer Service:Implement strategies to improve sales and customer satisfaction, manage customer inquiries, and ensure the delivery of exceptional customer service.
• Financial Management:Monitor and manage branch budgets, analyze financial data to control costs, and drive profitability.
• Process Improvement:Identify and implement process improvements to enhance operational efficiency, reduce waste, and improve overall productivity.
• Compliance:Ensure the branch adheres to all company policies, industry standards, and legal regulations.
• Vendor & Supplier Relations:Manage relationships with vendors and suppliers, negotiate contracts, and ensure compliance with agreements.
• Performance Analysis:Monitor and analyze key performance indicators (KPIs) related to sales, expenses, inventory, and customer satisfaction to identify trends and areas for improvement.
• Store Operations:Oversee store maintenance, merchandising, and the implementation of promotional campaigns.

Required Skills and Qualifications

• Leadership & Management: Proven leadership skills with the ability to motivate and develop a team.
• Operational Expertise: Strong knowledge of retail operations, inventory management, and supply chain processes, specifically within the construction materials sector.
• Financial Acumen: Experience in budgeting, financial analysis, and cost control.
• Communication: Excellent verbal and written communication skills for interacting with staff, customers, and stakeholders.
• Analytical & Problem-Solving Skills: Ability to analyze data, identify operational issues, and implement effective solutions.
• Strategic Thinking: Ability to develop and execute operational strategies to achieve branch goals.
• Technical Proficiency: Familiarity with operations management software, CRM systems, and the Microsoft Office Suite.
• Education: Bachelor's degree in Business Administration, Retail Management, or a related field is often preferred.
• Experience: Proven experience in a similar retail management or operations role.

Interested applicants can also apply directly to

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flextime
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person