OIC Branch Manager

2 weeks ago

Cebu City, Central Visayas, Philippines AFC SME Finance, Inc. Full time

DUTIES AND RESPONSIBILITIES:

  • Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
  • Establishes work standards, performance measures, goals and objectives
  • Assigns deliverables/tasks to subordinates
  • Evaluates work performance, tracks and reviews work progress of subordinates
  • Provides direction and guidance
  • Coaches, counsels and motivates subordinates
  • Recommends personnel action/movement
  • Interviews prospective employees for the department and recommends hiring
  • Conducts job orientation and technical trainings
  • Identifies and recommends training program/seminar for staff development
  • Issues and implements disciplinary actions as needed in concurrence with the Immediate Superior
  • Conducts daily operation assessments to ensure growth of the branch.
  • Monitors daily production and releases of the branch and provides updates of the branch operations status.
  • Maintains client and employee contact in the work area to ensure quality service is being applied.
  • Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.
  • Prepares Competitors' Analysis and Market Changes Report and submits to Immediate Superior.
  • Spearheads marketing saturation drives.
  • Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.
  • Implements the business plans and programs designed by the Marketing Group.
  • Delivers marketing activity within the agreed budget.
  • Recruits and sources potential Loan Consultants.
  • Conducts meetings, seminars and orientations for Loan Consultants.
  • Reports regularly the performance of branches to the Immediate Superior.
  • Prepares monthly report of Loan Consultant's commissions and incentives.
  • Manages the Branch Petty Cash Fund and bank deposits in the absence of Branch Treasury Assistant.
  • Ensures that company cash, checks and valuables are safe kept and secured in the branch vault.
  • Handles the branch vault combination and ensures its confidentiality.
  • Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.
  • Handles clients complaints or concerns escalated by the staff.
  • Represents the branch during Management Committee meetings and other internal/external meetings.
  • Performs other work-related functions and duties that may be assigned.

JOB SPECIFICATIONS:

  • Preferably with degree in Business Management, Sales or Marketing, or other related course.
  • With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
  • Should have technical marketing skills, relevant product and industry knowledge
  • Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
  • Capable to solve amicably customer's/client's complaints
  • Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
  • Has the ability to work under pressure and handle challenging situations.

Job Types: Full-time, Permanent

Benefits:

  • Company car
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Language:

  • English (Preferred)

Work Location: In person

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