Admin Assistant
4 days ago
Key Responsibilities:
- Be the main contact for customers through phone, email, or walk-ins.
- Help customers with inquiries, appointments, and service updates.
- Handle customer concerns politely and escalate when needed.
- Schedule service jobs and coordinate with technicians.
- Prepare work orders and ensure accurate service documentation.
- Track job progress and ensure tasks are completed on time.
- Coordinate spare parts needs with the inventory team.
- Maintain organized records of service reports and customer data.
- Prepare daily, weekly, and monthly reports.
- Support billing tasks such as invoices and follow-ups.
- Monitor tools and workspace readiness.
- Work closely with technicians, supervisors, and other departments.
- Share updates on job status and customer issues.
Requirements
- Experience in customer service, service coordination, or admin roles.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office.
- Patient and professional in handling customers.
- Fresh graduates with strong customer-service skills may apply.
Job Type: Full-time
Pay: Php18, Php19,000.00 per month
Benefits:
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Caloocan: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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