
IT Staff
1 week ago
JOB DESCRIPTION:
- Maintain and manage all IT-related equipment including computers, printers, scanners, servers, routers, switches, and other peripherals.
- Troubleshoot and resolve hardware, software and operating systems on user devices.
- Support to staff and students for hardware, software, and connectivity issues.
- Maintain documentation of IT inventory, equipment status, repairs, network layout, software licenses, and system configurations.
- Provide technical support to end-users via in person, phone, or remote assistance.
- Perform regular system and data backups, and ensure data security and integrity.
- Assist in the setup and support of video conferencing systems, office network infrastructure, and communication tools.
- Perform routine checks on CCTV equipment and coordinate repairs or upgrades when needed.
QUALIFICATION:
- Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- Familiarity with IT hardware, software, and operating systems.
- Ability to work independently and as part of a team.
- Strong analytical, communication, and problem-solving skills.
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