
Administrative Assistant
2 days ago
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today
Job Requirements:
Administrative & Operational Support
- Manage calendars, schedule meetings, and coordinate internal communications
- Handle incoming calls, emails, mail, and correspondence professionally and efficiently
- Prepare and edit reports, presentations, and internal documentation
- Coordinate office supplies, travel arrangements, and other logistics
- Support departmental budgets, resources, and schedules to optimize efficiency and cost-effectiveness
- Facilitate clear communication between departments and management to drive improvements
- Assist with analysis and process improvement opportunities to enhance team functionality
- Provide general office and administrative support as needed
Legal Administration
- Assist Francom's legal team with document preparation and administrative tasks
- Organize and maintain legal case files, ensuring all documentation is up to date
- Schedule and coordinate meetings, hearings, and case deadlines
- Manage data entry and reporting for legal matters
Team Collaboration & Professional Growth
- Attend and actively contribute to staff meetings
- Respond to client and team member requests in a knowledgeable, professional, and respectful manner
- Complete all compliance training and stay current on company policies, procedures, and industry standards (including Australian Debt Collection Guidelines)
- Build strong internal relationships and uphold company values
- Provide support across the Francom Group brands (including the Panthera Finance Group) as needed
Qualifications
- 2 years of proven experience in an administrative support role; legal administration experience a plus
- Strong organizational, time management, and multitasking skills
- Excellent written and verbal communication abilities
- High level of professionalism, confidentiality, and attention to detail
- Proficiency with Microsoft Office Suite
- A proactive, team-oriented mindset with a focus on continuous improvement
- Administrative Assistant
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