Administrative Assistant

4 days ago

Pasig, National Capital Region, Philippines International SOS Full time ₱250,000 - ₱500,000 per year

Overall Purpose Of The Job
The job's focus is to function as a billing assistant to the Operations department to aid in the data entry, data management, reports management, processing billing/invoices and any administrative assistance required. She will also be responsible in calling the assigned clients for collection and follow-ups.

Key Responsibilities

  • Responsible for invoice processing and payment reconciliation, handling the end-to-end billing cycle, including generating, reviewing for both third party suppliers and clients.
  • Serve as the primary point of escalation for all procedural and technical issues related to billing for assigned clients.
  • Support the team in achieving objectives, including open GOPs KPIs and other relevant billing, invoice, and client reporting KPIs.
  • Proactively escalate risks associated with billing and client reports to appropriate stakeholders.
  • Enter, organize, and review data in tracking spreadsheets to support reporting and analysis ensuring accuracy and confidentiality of information.
  • Collaborate with the Assistance Centre Team to ensure the accuracy of information and effective case management.
  • Provide support to the Assistance Centre Team as needed, including data entry, document preparation, and other administrative tasks.
  • Maintain professional relationships with both external and internal clients to ensure effective communication and service delivery.
  • Maintain a positive, high-quality work environment.

Job Profile

  • The candidate should be knowledgeable in Microsoft Office applications—including Outlook, Teams, PowerPoint, and Word— particularly in Microsoft Excel for data entry, record management, tracking, analysis, and reporting.

Required Work Experience

  • Prior experience in billing, accounts receivable, or accounts payable (usually 1–2 years minimum; some entry-level roles may accept relevant internships or administrative experience).
  • Experience with invoice processing and payment reconciliation, handling the end-to-end billing cycle, including generating, reviewing, and sending invoices to clients
  • Data entry and record-keeping experience, ensuring accuracy and confidentiality of information.

Required Qualifications

  • 4-Year Bachelor's Degree

Required Languages

  • Proficient in English communications both in writing and speaking
  • Professional and polite conversational skills is a plus.

Travel / Rotation Requirements

  • Willing to work onsite and willing to comply with return-to-office (RTO) policy.

Billing Assistant
Description
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