HR Business Partner

1 day ago

Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time ₱1,500,000 - ₱2,500,000 per year

Overview:

The HR Business Partner plays a critical role throughout the entire employee engagement lifecycle, serving as the first and last point of contact. This role is responsible for maintaining a high level of employee satisfaction by delivering exceptional support in Labor Relations and Employee Engagement.

Key ResponsibilitiesLabor Relations

  • Ensure full compliance with BPOI policies and Department of Labor and Employment (DOLE) regulations across all HR processes.
  • Monitor active labor cases to prevent delays and resolve labor-related disputes effectively.
  • Support separated employees by guiding them through post-employment requirements, including clearance and exit interviews.

Employee Engagement

  • Plan and execute a variety of employee activities such as team outings, parties, focus group discussions (FGDs), and Brown Bag sessions.
  • Act as a go-to resource for all HR-related policies and procedures.
  • Develop and maintain policies and procedures that reflect BPOI's values and the needs of its workforce.
  • Serve as the single point of contact (SPOC) for all Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) efforts under Corporate HR (CHR).

Regular Reports & Tasks

  • Weekly: Prepare and submit Manpower Reports, including new hires, attrition, and employee movements.
  • Weekly: Update and maintain the Employee Discipline Tracker.
  • Regularization:
  • Send reminders, review and validate supporting documents, and manage the preparation and routing of regularization documents.
  • Employee Movement:
  • Validate documentation, prepare necessary paperwork, and manage the routing process.
  • Employee Discipline:
  • Issue Notices to Explain (NTE), validate evidence, and handle the preparation and routing of Notice of Disciplinary Action (NDA).
  • Employee Verification:
  • Handle verification for active and former employees as needed.

Compliance & Integrity

  • Adhere to all BPOI standards and expectations for employee conduct and performance.
  • Report any irregularities—whether suspected or confirmed—to appropriate authorities.
  • Proactively suggest and implement improvements in HR processes.
  • Uphold personal and professional conduct that reflects the integrity of the Corporate HR team and BPOI as a whole.
  • Exercise financial responsibility in all engagement-related activities.

Qualifications

  • Graduate of a 4-year Business course.
  • Preferably holds a degree or diploma in Human Resources Management or Psychology.
  • 3–5 years of experience in Human Resources, with a focus on Labor Relations.
  • Proven experience in organizing employee events and activities.
  • Experience working in a BPO environment is highly preferred.
  • Willing to work onsite in Makati.
  • Must be available to start immediately.

Job Type: Full-time

Pay: Php35, Php50,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training

Education:

  • Bachelor's (Required)

Experience:

  • HR: 3 years (Required)

Work Location: In person

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