Shift Supervisor
18 hours ago
Company Description
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Role Description
This is a full-time on-site role for a Shift Supervisor located in Quezon City. The Shift Supervisor will be responsible for overseeing daily operations, ensuring high-quality customer service, managing staff schedules, training new employees, handling customer inquiries and complaints, monitoring inventory and supplies, and ensuring compliance with health and safety regulations. The Shift Supervisor will also be responsible for opening and closing the cafe, managing cash registers, and maintaining a clean and organized environment.
Qualifications
- Experience in team management, training, and scheduling
- Strong customer service and communication skills
- Ability to handle customer inquiries and complaints effectively
- Basic financial and inventory management skills
- Familiarity with health and safety regulations
- Detail-oriented with excellent organizational skills
- Ability to work in a fast-paced environment
- Previous experience in the food and beverage industry is a plus
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