Front Desk Officer

5 days ago

Cavite City, Calabarzon, Philippines 7eb16eb8-be2d-47cd-a038-064ea61fcd2e Full time ₱150,000 - ₱250,000 per year

The Front Desk Officer is the first point of contact for visitors and clients and plays a key role in delivering exceptional customer service. This role requires a professional, approachable individual with strong organizational skills and the ability to multitask effectively in a fast-paced environment. The Front Desk Officer will be responsible for managing day-to-day front desk operations, ensuring that all visitors and inquiries are attended to promptly and efficiently.

Key Responsibilities:

  • Greet and welcome clients, visitors, and guests in a friendly and professional manner.
  • Answer and direct incoming phone calls to the appropriate department or individual.
  • Maintain a clean and organized front desk area.
  • Handle client inquiries, concerns, and requests with professionalism and courtesy.
  • Manage appointments and schedule meetings for staff members.
  • Maintain and update office records, including visitor logs and appointments.
  • Coordinate with other departments to ensure smooth office operations.
  • Ensure office supplies and materials are adequately stocked and ordered.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Assist with administrative tasks as needed, including filing, photocopying, and data entry.
  • Ensure security procedures are followed by monitoring visitor access and issuing visitor passes.
  • Perform other duties as assigned by management.

Qualifications:

  • College graduate (preferably in Business, Administration, or related field).
  • Proven experience in a customer service or administrative role is a plus.
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal skills with a professional, friendly demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and exercise discretion.

Job Type: Full-time

Work Location: In person

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