Fraud Senior Manager

1 day ago

Cebu City, Central Visayas, Philippines Nezda Global Full time $90,000 - $120,000 per year

Assistant Vice President – Fraud Operations

Cebu, Philippines

About the Role

We are looking for a highly experienced leader to join our team as
AVP – Fraud Operations
. This role requires strong operational management skills, proven expertise in fraud prevention and risk management, and the ability to drive performance across large, diverse teams.

Key Responsibilities:

  • Lead and oversee
    fraud operations teams of up to 250 associates
    .
  • Manage and coach
    12+ people leaders (Managers/Senior Managers)
    to ensure operational excellence.
  • Drive process improvements, efficiency, and compliance across multiple business functions/accounts.
  • Partner with cross-functional leaders to strengthen fraud detection, prevention, and resolution strategies.
  • Ensure operational performance meets client, business, and regulatory expectations.

Qualifications:

  • At least Senior Manager level
    experience in a similar role.
  • Proven track record managing
    large-scale teams
    and multiple business functions.
  • Strong background in
    fraud operations, risk management, or financial services operations
    .
  • Excellent leadership, stakeholder management, and decision-making skills.
  • Cebu local talent preferred
    .

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