Customer Retention Specialist

Come for the job, stay for the challenge. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamCustomer Service Healthcare Specialist (US Voice Account)Customer Service Retention and Renewals Specialist (US Voice Account - with 50k performance bonus)Retention and Renewals Specialist (US Voice Account - with 50k...

As a Customer Support Specialist, you will go beyond answering tickets—you'll be a trusted partner to our customers. By solving problems quickly and with empathy, you'll build lasting relationships and ensure customers gain maximum value from our platform. This is a high-impact role where your contributions directly drive customer satisfaction,...

Associate, Customer Relations - Philippines Based Role 1631 Taguig, National Capital Region Black Pearl Consult Posted 551 days ago Job Description Permanent About the Role A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point...

Associate, Customer Relations - Philippines Based Role 1631 Taguig, National Capital Region Black Pearl Consult Posted 552 days ago Job Description Permanent About the Role A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point...

Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia,...

Job Summary:The Senior Talent Acquisition Specialist is responsible for managing the end-to-end recruitment process, including sourcing potential candidates, sending recruitment communications, screening resumes, and assessing candidate suitability through interviews and examinations. This role plays a key part in ensuring the organization attracts and hires...

Job OverviewThis role focuses on customer loyalty, retention, and growth. It involves more than just onboarding and support – it’s about building strong relationships with clients to help them get the most out of our platform.The successful candidate will be a strategic thinker, a skilled communicator, and a problem solver who can drive business...

Customer Success ManagerWe are seeking a results-driven and customer-focused professional to join our organization as a Customer Success Manager.This critical role is crucial in reducing customer churn and driving growth by enabling customers to achieve success using our services and products. You will play a key part in improving the customer journey,...

Job OpportunityWe are seeking a Customer Success Specialist to play a mission-critical role in retaining and growing our customer base.This isn't a 'check-the-box' CSM role. You'll be part advisor, part strategist, part problem-solver — and 100% essential to our growth.You will work on our AU-based Real Estate Dashboard product, managing 200–300 accounts...

On-site - Manila | 1-3 Years Experience | Diploma | Full-time Job Description Handle critical customer escalations via voice and written channels (email/chat). Investigate and resolve complaints from high-profile clients or sensitive cases. Identify root causes and collaborate with internal teams to develop resolutions. Ensure customer satisfaction and drive...