
Game Operations Specialist
2 days ago
Game Operations Specialist
Responsible for the daily execution of game operations, ensuring a smooth player experience and achieving platform performance goals.
Key Responsibilities:
- Monitor platform game data and player behavior; analyze key metrics such as Net NPL and betting participation, and adjust game order based on performance and operational rules;
- Launch new games that meet platform requirements, and promptly remove games or providers under maintenance or non-compliance;
- Possesses sharp market insight, proactively identifies high-potential games, and formulates effective game ranking and recommendation strategies to enhance player engagement and retention.
- Coordinate and support promotional campaigns in collaboration with game providers;
- Work closely with cross-functional teams (Tech, Customer Service, Design, etc.) to ensure smooth activity launches and timely issue resolution;
- Generate daily, weekly, and monthly game operation reports with actionable insights and optimization recommendations;
- Ensure all platform content and activities comply with regulatory standards (e.g., PAGCOR requirements), and provide corrective reports when necessary.
Qualifications:
- Prior experience in game platform or game operations preferred;
- Strong data analysis skills and proficiency in Excel and backend configuration processes;
- Excellent communication, coordination, and accountability;
- Fluent in English is an advantage.
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