Operations Manager

5 days ago


Makati City, National Capital Region, Philippines PM Consulting Full time ₱120,000 - ₱180,000 per year

We are looking for a results-driven Operations Manager to oversee daily store operations, ensure operational excellence, and drive business growth for a retail company. The role will play a critical part in improving efficiency, customer experience, and overall store performance.

Key Responsibilities:

  • Lead and manage daily retail operations across multiple stores/branches
  • Oversee inventory management, merchandising, and stock replenishment
  • Develop and implement operational policies, SOPs, and process improvements
  • Monitor sales performance, budgets, and KPIs to achieve business targets
  • Ensure excellent customer service standards and resolve operational issues effectively
  • Supervise, train, and motivate store staff to achieve performance goals
  • Coordinate with marketing, supply chain, and finance to ensure smooth operations
  • Drive compliance with company policies, safety regulations, and retail standards

Qualifications:

  • Bachelor's degree in Business Administration, Management, or related field
  • Minimum of 5 years experience in retail operations management (multi-store preferred)
  • Strong leadership, decision-making, and problem-solving skills
  • Knowledge of retail processes, merchandising, and customer service excellence
  • Excellent communication and people management skills
  • Proficient in MS Office and retail management systems/POS software

Why Join Us?

  • Be part of a fast-growing retail brand
  • Lead a team that shapes customer experience and store performance
  • Enjoy opportunities for career advancement and professional growth

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person



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