Director of Health Services Operations

3 days ago

Mandaue City, Central Visayas, Philippines LH Paragon, Inc. Full time $70,000 - $120,000 per year

Clinica Prime Cebu Inc. is seeking a Director of Health Services Operations to oversee the seamless management of our flagship clinic, mobile units, projects, quality assurance initiatives, and IT-driven healthcare systems. This role is pivotal in ensuring operational excellence, patient-centered care, and sustainable growth.

Key Responsibilities:

Clinic & Mobile Services

  • Manage day-to-day activities of the main clinic and mobile facilities, ensuring delivery of safe, efficient, and patient-focused healthcare services.
  • Establish and refine operational guidelines that promote consistency and service efficiency.

Projects & Initiatives

  • Direct clinical projects from planning through execution, ensuring adherence to timelines, budgets, and desired outcomes.
  • Monitor progress and resolve challenges to achieve project goals.

Quality & Compliance

  • Design and oversee quality assurance frameworks to maintain compliance with regulatory standards.
  • Conduct routine audits, resolve gaps, and drive continuous improvement in patient outcomes and service delivery.

Technology Oversight

  • Supervise clinical IT infrastructure and the integration of electronic health records (EHR) into daily operations.
  • Collaborate with IT teams to troubleshoot and enhance system performance.

Leadership & Management

  • Lead and inspire a multidisciplinary team, cultivating a culture of collaboration, accountability, and professional development.
  • Develop and manage budgets while maintaining cost-effectiveness and operational sustainability.

Strategic Direction

  • Partner in shaping long-term operational strategies aligned with company objectives.
  • Identify opportunities to expand and improve healthcare services, keeping pace with evolving industry trends and regulations.

Other Duties:

  • Undertake additional responsibilities as required by organizational needs.

Qualifications:

  • Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related discipline; Master's degree preferred.
  • At least 5 years' experience in healthcare operations, project management, or a leadership capacity.
  • Background in clinic, hospital, or mobile healthcare settings is strongly desirable.
  • Knowledge of clinical workflows, patient care standards, and local healthcare compliance (DOH, PhilHealth, etc.).
  • Demonstrated success in project oversight, budgeting, and execution.
  • Familiarity with healthcare IT platforms and EHR systems.
  • Strong leadership qualities with proven experience mentoring and developing teams.
  • Excellent organizational, analytical, and decision-making skills.
  • Skilled communicator capable of engaging stakeholders and guiding organizational change.
  • Willing to work onsite at Oakridge Business Park, A.S. Fortuna, Mandaue City, Cebu

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