Senior Manager, Business Development

JR QC

Senior Manager, Business Development (Retail Partnerships)
Are you an experienced sales leader, who is good at prospecting and closing large deals and growing the business over multi-year deals? Do you enjoy the fast pace of digital payments space and want to work for a global leader in cross-border payments delivering services across channels – retail and digital? Join Western Union as Senior Manager, Business Development.

Western Union powers your pursuit.
Role Responsibilities
In this critical role, you will drive growth and provide overall supervision and strategic leadership of the key accounts or partners in APAC region. Able to take full ownership of the following:

• Negotiates, closes, and manages strategic and tactical and business partnerships. Responsible for owning the revenue of assigned clients/accounts and managing annual target settings, budgeting, and forecasting as well as identifying and developing partnership opportunities, negotiating, and closing deals.
• He or she is directly accountable for the achievement of transactional goals and to drive country revenue goals.
• You will ensure the launch of new products and maintain and expand ecosystem partnerships and/ deliver exceptional customer experience.
• Strong analytical skills and data driven - Builds, reviews and analyses performance data and competitive data. Introduces new products and pricing proposals. Translates strategic directions into tactical initiatives, metrics, deliverables to grow current and future business.
• Providing seamless support to the locations of Western Union Retail Services, which consists of Western Union branches and subagent networks.
• Provides strategy support such as but not limited to strategy formulation, business modelling, business casing, and comparative & competitive analysis.
• You will analyze market trends and customer insights to support business strategies and decisions. Drive revenue growth by developing and implementing omnichannel sales, marketing and pricing strategies.
• You will exceed business performance targets and be responsible for managing the budget, business development, service delivery, marketing, and external stakeholder management.
• You will work internally with finance, strategy, operations, marketing and business leadership to make strategic investment decisions
• Develop and maintain relationships (including C-suite level) with key stakeholders, including regulators, partners, and customers.
• Should be able to also exhibit strong program and project management skills.
• The BDM controls sales and marketing expenses within the region - he or she is directly accountable for the achievement of transactional and revenue goals.
• The BDM is also responsible for identifying and prioritizing service quality issues with all levels of the field team.

Role Requirements

• To be successful in this role you will have at least 7-10 years of sales and business development experience in Remittance, Retail, Banking or
• Fintech industries. Experience in direct-to-consumer payments across retail channels and digital channels is highly desirable.
• You have a detailed understanding of the Philippines market, consumer trends, and remittance business overall.
• You will need to be a strong leader with outstanding influencing and negotiation skills and experience with revenue management.
• You exhibit high energy and show enthusiasm to get into actions to drive the business and get results.
• You are familiar with pricing strategies, can influence decisions and are good at negotiation and have a good understanding of the digital business.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits
You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Philippines Specific Benefits Include

• Paid sick leave and vacation leave.
• HMO coverage with free unlimited dependents from day 1 of employment
• Performance incentive program / Performance Bonus
• Unique incentive program
• Hybrid working arrangement.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee's working days per month.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.