Accounts Receivable Specialist

9 hours ago

Ortigas Metro Manila, Philippines 137b468c-7f13-45ee-aff5-efeefaff30f6 Full time ₱1,200,000 - ₱2,400,000 per year

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for an experienced Accounts Receivable Specialist to manage enterprise-level billing, collections, and client communication—primarily with U.S. hospitals and healthcare systems. You will handle invoicing, follow-ups, dispute resolution, and AR documentation while ensuring accurate, timely payments and exceptional client service in a fast-moving, detail-driven environment.

You will provide the best service to our partner brands by performing these tasks:

Collections & Accounts Receivable Management (Primary Focus)

  • Manage and track outstanding invoices from hospitals, healthcare systems, and enterprise clients
  • Conduct collections outreach via email and phone, ensuring timely follow-ups
  • Research discrepancies, resolve disputes, and secure missing documents (POs, approvals, etc.)
  • Coordinate with hospital Accounts Payable teams to facilitate payments
  • Maintain accurate AR records, payment statuses, and collection notes in ERP/AR databases
  • Send customer statements and collection notices when requested

Customer Communication & Issue Resolution

  • Serve as primary contact for billing inquiries and payment-related issues
  • Investigate and resolve billing discrepancies with internal teams (sales, ops, customer service)
  • Log collection activities and payment arrangements in CRM or AR tracking systems

Invoicing & Billing Support

  • Assist operations with generating and sending accurate invoices based on contract terms
  • Ensure proper coding and documentation aligned with hospital billing requirements
  • Verify supporting documents (class rosters, POs, contracts) to avoid delayed payments
  • Maintain accurate customer billing profiles and update payment terms as needed
Who are we looking for?
  • At least 2 years of experience in Accounts Receivable, Collections, or Billing
  • Experience working directly with U.S. hospitals or healthcare facilities
  • Experience with AR processes, collections, dispute resolution, and invoicing
  • ERP/Accounting system experience (Sage Intacct preferred)
  • Knowledge of hospital/healthcare billing processes (advantage)
  • Strong English communication skills (verbal & written)
  • High attention to detail, accuracy, and follow-through
Company Perks:
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

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