Accounts Receivable Specialist
1 day ago
Schedule: Monday - Friday, 9:00 AM - 6:00 PM EST
Type: Full-Time, Remote
About the Role:
We are seeking a detail-oriented Accounts Receivable Specialist with hands-on experience using Coupa to manage invoicing, vendor setup, and collections. In this role, you'll own end-to-end AR processes, ensuring accuracy, compliance, and timely payments. You'll also act as a key liaison between internal teams and client AP/vendor management teams, keeping workflows efficient and deadlines on track.
Responsibilities:
Vendor Systems & Setup
- Manage vendor setup and administration in Coupa and similar portals (e.g., Ariba, Jaggaer).
- Complete supplier registrations, tax forms (W-9/W-8), banking details, compliance questionnaires, and insurance certificates.
- Maintain vendor master data and monitor for messages, rejections, and updates.
Invoicing & Approvals
- Create and submit accurate PO and non-PO invoices; handle PO flips and attach SOWs/timecards.
- Resolve exceptions quickly and track invoices through the full approval/payment cycle.
- Partner with internal approvers to clear holds, credits, and disputes.
Accounts Receivable & Collections
- Own and monitor AR aging; prioritize outreach, send dunning notices, and schedule follow-ups.
- Reconcile payments, remittances, short-pays, and chargebacks with clear documentation.
- Escalate disputes and coordinate resolution across teams.
Vendor & Internal Coordination
- Serve as the primary point of contact for buyer-side AP/vendor management teams.
- Work closely with Sales, Customer Success, and Delivery teams to provide approvals, backup documentation, and proof-of-service.
Process & Reporting
- Develop and maintain SOPs and checklists for vendor portal submissions and renewals.
- Report weekly on key metrics including DSO, invoice cycle time, exception rates, and collections progress.
- 2-5+ years of experience in Accounts Receivable, Vendor Management, or Finance Operations, ideally in services or SaaS.
- Proficiency with Coupa, including supplier registration, PO flows, invoicing, and exception handling.
- Strong organizational skills with the ability to manage multiple submissions and deadlines.
- Solid Excel/Google Sheets skills; experience with accounting systems (QuickBooks, NetSuite, or Xero) is a plus.
- Clear and professional written communication skills for AP correspondence and collections.
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