Online Sales Specialist

4 days ago

Maybunga P, Philippines Rotary Trading Corporation Full time ₱288,000 - ₱432,000 per year

As an Online Sales Specialist for Shopee and Lazada, you will help manage and improve our online sales on these platforms. In this entry-level role, you'll monitor the inventory, and ensure timely and efficient customer service. You will also support live selling events and report data to enhance our online strategies. This job is perfect for someone who is tech-savvy, detail-oriented, and excited about working in e-commerce

Duties and Responsibilities:

  1. Website Management and Maintenance

  2. Platform Maintenance: Regularly update the e-commerce platform and concerned departments.

  3. Performance Monitoring: Track site performance and report issues promptly to immediate Supervisor.

  4. Product Management

  5. Inventory Management: Monitor stock levels, manage reordering processes, and update inventory status to prevent overselling or stockouts.

  6. Order Processing and Fulfillment

  7. Order Management: Oversee the processing of orders from placement to delivery with end of the day reporting for monitoring.

  8. Shipping Coordination: Coordination with 3rd party couriers and platform when needed.
  9. Returns and Refunds: Monitor and coordinate returns, exchanges, and refunds in a manner that maintains customer satisfaction and adheres to company policies which should be reported to the immediate Supervisor.

4.Customer Service and Support

  • Customer Queries: Respond to customer inquiries promptly through various channels (email, chat, phone).
  • Issue Resolution: Report any customer complaints and issues to the immediate Supervisor for assistance.
  • Feedback Management: Collect customer feedback and report back to the management.

5. ⁠Live Selling

  • Presentation Skills: Confidently present products in live sessions, demonstrating their features, benefits, and usage.
  • Engagement: Actively engage with viewers during live sessions, responding to questions and comments in real-time to create an interactive shopping experience.
  • Post-Event Analysis: Capture and report the engagement metrics from the platform of live selling events.

Qualifications:

  • Educational Background: Bachelor's degree or equivalent;
  • Experience: No prior experience required, but experience in customer service, retail, or e-commerce is beneficial.
  • Technical Skills: Basic proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with using e-commerce platforms.
  • Customer Service Orientation: Strong ability to manage customer interactions and resolve issues effectively.
  • Communication Skills: Clear and professional verbal and written communication.
  • Sales Focus: Interest in sales and achieving targets, with a willingness to learn and grow in the role.
  • Event Participation: Enthusiasm for participating in and supporting live selling events.

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

  • Online Sales Assistant

    2 weeks ago

    Maybunga, Philippines Rotary Trading Corporation Full time ₱228,000 per year

    As an Online Sales Assistant for Shopee and Lazada, you will help manage and improve our online sales on these platforms. In this entry-level role, you'll monitor the inventory, and ensure timely and efficient customer service. You will also support live selling events and report data to enhance our online strategies. This job is perfect for someone who is...

  • Online Sales Representative

    4 days ago

    Palanan P, Philippines METROSHOPPERS VENTURES INC Full time ₱250,000 - ₱350,000 per year

    Manage online sales through social media pages, e-commerce sites, and messaging platforms.Respond to customer inquiries, provide product information, and assist with quotations and orders.Prepare and process sales documents such as quotations, invoices, and delivery receipts.Coordinate with warehouse and logistics teams for order preparation and...

  • Online Sales Representative

    2 weeks ago

    Kristong Hari P, Philippines Bagful of Goodies Retailers Inc. Full time ₱180,000 - ₱300,000 per year

    Online Sales AssociateBagful of Glitter (B.O.G. Fine Jewelry)Quezon City | Full-Time | On-SiteAbout Bagful of Glitter (B.O.G. Fine Jewelry):Bagful of Glitter (B.O.G. Fine Jewelry) is a premier, Manila-based luxury jewelry brand dedicated to celebrating life's most precious milestones. We believe in making exquisite, high-quality fine jewelry accessible to...

  • Online Marketing Specialist

    5 days ago

    Quezon City Central Post Office P, Philippines Ostcorp Inc Full time ₱240,000 - ₱300,000 per year

    I. SummaryMarketing Specialist is responsible for planning, executing, and monitoring marketing strategies and campaigns to promote the company's products or services. This role involves market research, content creation, coordination with various departments, and analysis of marketing performance to drive brand awareness and sales growth.II....

  • Marketing Specialist

    2 weeks ago

    Olongapo P, Philippines Batzam Sales Distribution Incorporation Full time ₱192,000 - ₱228,000 per year

    Trade Marketing and Activation SpecialistWe are looking for a Trade Marketing and Activation Specialist to join our teamThis role is hands-on in executing trade programs, managing POSM and promotions, and ensuring timely preparation and liquidation of claims. You'll work closely with the sales team, distributor management, and agency partners to bring trade...

  • Key Accounts Specialist

    2 hours ago

    Lubao P, Philippines Batzam Sales Distribution Incorporation Full time ₱264,000 - ₱312,000 per year

    Key Accounts SpecialistWe're looking for a passionate and driven Key Accounts Specialist to join our growing team If you're someone who enjoys building strong customer relationships, driving business growth, and creating meaningful impact across key markets, this role is for you.As a Key Accounts Specialist, you will be the primary business partner for our...

  • Front Office Staff

    2 weeks ago

    Maybunga, Philippines Aspen Storage Full time ₱17,000 - ₱25,000 per year

    We are looking for a Front Office Staff to join our team. The Front Office Staff will be the main point of contact for customers who need self-storage solutions. This role combines customer service, sales, and operational support. The ideal candidate is someone who enjoys assisting people, is detail-oriented, and can confidently recommend storage options...

  • Sales and Marketing Specialist

    2 weeks ago

    Ortigas Post Office P, Philippines Infobuilder Technologies Inc. Full time ₱288,000 - ₱360,000 per year

    SALES & MARKETING SPECIALISTAs a Sales and Marketing Specialist, you will play a vital role in driving business growth and supporting the company's marketing initiatives for our innovative Content Management and Document Management Solutions (DMS). You will be responsible for lead generation, client engagement, sales presentations, closing deals, and...

  • Sales & Marketing Specialist

    2 weeks ago

    Cagayan de Oro P, Philippines NUBD Water Treatment Technology & Services Full time ₱144,000 - ₱216,000 per year

    Job Summary:The Sales & Marketing Specialist will be responsible for promoting and selling the company's installation services for water refilling stations, laundry shops, and ice maker businesses. This role involves generating leads, building strong customer relationships, and implementing marketing strategies to grow the company's client base and market...

  • E-Commerce Specialist

    2 days ago

    Santolan P, Philippines Meter Laboratories Inc. Full time ₱300,000 - ₱360,000 per year

    The E-commerce Specialist is involved in the creation and upkeep of the company's e-commerce platforms including tasks such as uploading new products and optimizing site performance. Achieving sales targets is a key responsibility.Oversee product listings, pricing, and promotions to boost sales and profitability in various e-commerce platforms.Process...