Marketing Operations Specialist

We're a fast-growing performance marketing agency that manages tens of millions per month in direct-response ad spending for awesome direct-to-consumer brands.

We work with disruptive brands, and big budgets, and make crazy ideas come to life

Our model is built upon the core values of Alignment and Transparency, which means that, unlike traditional agencies that win by charging huge retainers, Pilothouse wins by delivering huge results.

Alongside our team of 180+ members spanning Media Buyers, Copywriters, Content Managers, Landing Page Developers, Content Creators, Email & SMS Coordinators, CGC & Influencer Managers, we need a Marketing Operations Specialist to help us build, connect, and optimize the systems that power our growth and operations.

ABOUT THE POSITION

We're looking for a sharp, systems-minded specialist to join the Pilothouse Digital team. This is a hands-on role for someone who loves making tools talk to each other, cleaning up data chaos, and building clean, functional digital experiences from the ground up.

You'll take ownership of web builds and landing page creation in Webflow & Instapage while turning ideas into polished, high-performing pages that drive growth across our properties.

You'll play a critical role in helping Pilothouse understand and organize our data across platforms while owning integrations, ensuring data accuracy, and helping the team make smarter, faster decisions. You'll support the flow of data between tools like our CRM, Typeform, HubSpot, Webflow, Instapage, and others.

If you love connecting APIs, building dashboards, and turning systems into streamlined operations, this is the job for you.

THE DAY-TO-DAY

Data & Reporting

• Manage and organize data across CRMs, Zapier, Typeform, HubSpot, and other internal tools.
• Maintain dashboards that surface actionable insights for marketing, sales, and operations teams.
• Support deeper data analysis around engagement, list growth, ad performance, and new brand activity.
• Identify and troubleshoot anomalies like click inflation or inconsistent reporting.
• Own data pulls and cross-department sharing beyond the standard dashboards.

Integrations & Automation

• Build and maintain integrations between key platforms (HubSpot, PandaDoc, Sponsy, Slack, ClickUp, etc.) to ensure seamless data flow.
• Support new tool implementations and tech stack optimizations as the business evolves.
• Help design automation workflows that reduce manual work and improve reporting accuracy.

Website & Landing Page Management

• Build, update, and optimize website and landing pages to drive signups and purchases while enhancing UX.
• Ensure all web changes align with SEO best practices and UX design principles.
• Lead the technical launch of new digital products, managing timelines from ideation to release.
• Evaluate and upgrade tools and technologies to keep systems efficient, scalable, and secure.

Web Builds & Technical Execution

• Build and update landing pages using Figma files as design references (experience with Webflow, Framer, or similar builders preferred).
• Assist in technical builds for special projects like membership launches, events, and sponsored campaigns.
• Ensure data capture and tracking are properly configured across all digital assets.

REQUIREMENTS

Must-Haves:

• Hands-on experience with CRMs, Zapier, Typeform, Webflow, HubSpot.
• Strong technical and analytical skills , comfortable moving data between systems and troubleshooting inconsistencies.
• Experience building pages in Webflow from design files (Figma proficiency a plus).
• Comfort working with spreadsheets, dashboards, and integrations.
• A problem-solving mindset, able to diagnose and improve complex systems with minimal direction.
• Excellent communication and organization skills; you can explain technical issues clearly to non-technical teammates.
• Familiarity with UTM management.

Nice-to-Haves:

• Experience managing or troubleshooting tracking and analytics setups (GA4, GTM, Meta Pixel, etc.).
• Understanding of conversion rate optimization (CRO) and A/B testing best practices.
• Familiarity with project management tools (ClickUp, Asana, Notion, etc.).
• Prior experience in growth marketing or performance-driven teams.

ESSENTIAL QUALITIES

• A systems thinker who loves solving problems before they start.
• Detail-oriented and proactive in identifying inefficiencies.
• Collaborative and communicative — you thrive in a cross-functional environment.
• Curious about new tools, platforms, and optimization methods.

WHAT YOU'LL GET

• A front-row seat inside a fast-growing digital marketing company.
• The opportunity to build, optimize, and scale the systems that power growth.
• Direct collaboration with senior leadership and cross-functional teams.
• A creative, fast-paced environment where initiative and technical curiosity are rewarded.

ABOUT PILOTHOUSE

We are focused on building a team of hustlers who are passionate about the Direct-To-Consumer space and who are eager to learn and grow. We push each other to do awesome work and encourage team members to bring even the wildest ideas forward.

Team culture is everything at Pilothouse. We have regular check-ins to discuss industry trends and new opportunities. You'll work with a team that has decades of marketing experience who want to learn from you just as much as you will from them.

APPLICATION INSTRUCTIONS

Along with your resume, please submit a cover letter and a brief explanation of why you're interested in this position.

Feel free to include examples of some of the awesome things you've built or automated that make you stand out.

We appreciate your time and thank all applicants for their interest, but we will only be responding to shortlisted applicants.

BENEFITS

Perks for our online team members:

• Fun virtual events — we host company events to focus on fun and growth
• Casual dress
• Work from home
• Flexible work schedule

Job Type: Full-time

Work Location: Remote