Insurance Policy Admin
6 days ago
SKILLS REQUIRED FOR THE JOB:
- Candidate must possess at least Bachelor's/College Degree and preferably with a medical background (however a graduate of any course may apply).
- With 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- Fresh Graduates with accounting related course are welcome to apply.
- Required language(s): English
- Excellent English communication skills (verbal and written)
- Has a strong organizational, technical, interpersonal and communications skills
- Excellent problem-solving skills
- Proficient in Computer applications
- Flexible, Competitive and a team player
- Ability to prioritize and coordinate daily activity of office and multitask in order to meet objectives with sense of urgency
SHORT JOB DESCRIPTION:
- Communicating and coordinating with customers, insurance companies and sales executives/relationship/account managers
- Organizing follow-ups with insurance companies, customers and sales/relationship/account managers efficiently and pro-actively
- Providing excellent customer service to clients and support to sales/relationship/account managers particularly through a very fast response time
- Solving problems related to payments of policies, insurer process delays, and any forms of problems related to the administration of insurance policies
- Keeping clients updated about the status of their policy application/renewal process and/or payment
- Other administrative work
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