Senior Associate Policy Administration

3 days ago

Cebu City, Central Visayas, Philippines QBE Insurance Group Full time
Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to support policy documentation across various business lines, handle customer inquiries, and manage policy transactions efficiently. This role may involve data entry, customer service, work allocation monitoring, and determining premium charges using manual rating methods. The focus is on ensuring accurate policy handling based established protocols and procedures on and providing administrative support to the team.

Responsibilities:

  • Review, analyse and interpret processing instructions, applications, and work request correspondence from underwriters and agents.
  • Provide rating and processing support for lines of business and multi-state accounts.
  • Process underwriting policy issuance and amendments within established guidelines.
  • Provide customer service support for underwriting assistants and underwriters, handling inquiries and requests with a high level of complexity.
  • Work with underwriting assistants and underwriters to deliver timely and accurate products for multiple lines of business.
  • Ensure underwriting policies are followed and referals/escalation matrix is applied when appropriate.
  • Establish and maintain good working relationships with stakeholders.
  • Maintain product, system and process knowledge.

Work Experience:

Necessary Work Experience includes:

  • Some relevant work experience.

Preferred Work Experience includes:

  • Policy administration experience.
  • Rating and processing experience.
  • Data entry experience.
  • Administrative support experience.

Qualifications:

Necessary Qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.
     

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

Administrative Support, Analytical Thinking, Critical Thinking, Customer Service, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Administration, Policy Compliance, Policy Management, Prioritization, Regulatory Compliance, Risk Assessments, Risk Management, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

  • Policy and Compliance Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines RemoteRaven Full time $60,000 - $80,000 per year

    Policy and Compliance Coordinator | Remote | Contract (1099)We are seeking a highly organized, detail-driven Policy and Compliance Coordinator to support our compliance and operations teams. In this role, you'll take ownership of compliance documentation, audit readiness, and policy lifecycle tracking—helping ensure our organization meets critical...

  • Insurance Policy Admin

    5 days ago

    Cebu City, Central Visayas, Philippines Pacific Prime Global Management Services Full time ₱150,000 - ₱250,000 per year

    SKILLS REQUIRED FOR THE JOB:Candidate must possess at least Bachelor's/College Degree and preferably with a medical background (however a graduate of any course may apply).With 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.Fresh Graduates with accounting related course are welcome to apply.Required language(s): EnglishExcellent...

  • Office Administration Associate II

    3 days ago

    Cebu City, Central Visayas, Philippines Conduent Full time ₱900,000 - ₱1,200,000 per year

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Clinic Administrative Associate

    5 days ago

    Cebu City, Central Visayas, Philippines Psychiatric Clinic Full time ₱250,000 - ₱350,000 per year

    We are looking for a compassionate Clinic Administrative Associate to be the heart of our operations and the first point of contact for our patients. You will play a vital role in ensuring a smooth and supportive experience for everyone who walks through our doors.Responsibilities* Manage the daily schedule and appointments for our team of practitioners.*...

  • Database Administrator

    3 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ is seeking a Mid Senior Level Database Administrator for an on-site position ASAP. The initial round of pre-screening interviews will be conducted over the phone. **Position: Database Administrator - Mid Senior Level** **Job Description:** - Reduce database downtime and manage configurations to ensure quick query responses - Offer proactive and reactive...

  • Senior NetSuite Administrator

    2 weeks ago

    Cebu City, Central Visayas, Philippines Smartsourcing Full time ₱1,200,000 - ₱3,600,000 per year

    Smartsourcing: Where Innovation Meets Opportunity – Your Data & Technology Career Starts HereHi We're Smartsourcing, and we're on the lookout for a forward-thinkingSenior NetSuite Administrator - Financeto join our full-time, on-site crew. This is your chance to thrive in an environment where cutting-edge ideas and top-notch talent shape the future of...

  • Senior Technical Support Engineer

    5 days ago

    Cebu City, Central Visayas, Philippines Virtual Business Partners Full time

    DescriptionLead the resolution of complex technical issues and provide expert support across VBP's enterprise systems.The Senior Technical Support Engineer at VBP represents the pinnacle of technical expertise within VBP's Support Services organization. As a subject matter expert and technical leader, you will drive complex problem resolution while shaping...

  • Project Development Senior Associate

    5 days ago

    Cebu City, Central Visayas, Philippines Ayala Land Estates Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring @ ALEI : Project Development Senior Associate (Estate Development) – Cebu CityAyala Land Estates, Inc. (ALEI) is a subsidiary of Ayala Land Inc. focusing on large-scale property development. Our goal is to transform land into fully operational and sustainable estates by creatively and effectively integrating diverse commercial, residential,...

  • HR Associate

    5 days ago

    Cebu City, Central Visayas, Philippines Author Solutions Full time ₱240,000 - ₱300,000 per year

    HUMAN RESOURCES ASSOCIATEYour role will be responsible for assisting daily HR operations including recruitment, onboarding, employee relations, employee development, compensation and benefits, performance management, and other administrative tasks.A day in a life of an HR Associate includes…Managing the full recruitment lifecycle, from job posting to job...

  • Administrative Associate

    3 days ago

    Cebu City, Central Visayas, Philippines Asurion Full time ₱250,000 - ₱500,000 per year

    The Administrative Assistant is responsible for presentation creation and report writing, copying and assembly of various materials and assisting with special projects, events, and promotions. Will prepare and direct incoming and outgoing department mail and correspondence, including e-mail and faxes. Additionally, will update and maintain organization...