Senior Associate Policy Administration

2 days ago


Cebu City, Central Visayas, Philippines QBE Full time ₱900,000 - ₱1,200,000 per year

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to support policy documentation across various business lines, handle customer inquiries, and manage policy transactions efficiently. This role may involve data entry, customer service, work allocation monitoring, and determining premium charges using manual rating methods. The focus is on ensuring accurate policy handling based established protocols and procedures on and providing administrative support to the team.

Responsibilities:

  • Review, analyse and interpret processing instructions, applications, and work request correspondence from underwriters and agents.
  • Provide rating and processing support for lines of business and multi-state accounts.
  • Process underwriting policy issuance and amendments within established guidelines.
  • Provide customer service support for underwriting assistants and underwriters, handling inquiries and requests with a high level of complexity.
  • Work with underwriting assistants and underwriters to deliver timely and accurate products for multiple lines of business.
  • Ensure underwriting policies are followed and referals/escalation matrix is applied when appropriate.
  • Establish and maintain good working relationships with stakeholders.
  • Maintain product, system and process knowledge.

Work Experience:

Necessary Work Experience includes:

  • Some relevant work experience.

Preferred Work Experience includes:

  • Policy administration experience.
  • Rating and processing experience.
  • Data entry experience.
  • Administrative support experience.

Qualifications:

Necessary Qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

Administrative Support, Analytical Thinking, Critical Thinking, Customer Service, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Administration, Policy Compliance, Policy Management, Prioritization, Regulatory Compliance, Risk Assessments, Risk Management, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.



  • Cebu City, Central Visayas, Philippines RemoteRaven Full time $60,000 - $80,000 per year

    Policy and Compliance Coordinator | Remote | Contract (1099)We are seeking a highly organized, detail-driven Policy and Compliance Coordinator to support our compliance and operations teams. In this role, you'll take ownership of compliance documentation, audit readiness, and policy lifecycle tracking—helping ensure our organization meets critical...


  • Cebu City, Central Visayas, Philippines APPLEONE PROPERTIES INC. Full time ₱900,000 - ₱1,200,000 per year

    SENIOR MARKETING ASSOCIATESResponsibilitiesEffectively manage daily administrative tasks.Collaborates with resident Graphic Artist in conceptualizing and creating promotional materials for projects.Coordinates with suppliers for event requirements and ad production.Assist in conceptualizing, planning and executing special marketing events.Create and seed...


  • Cebu City, Central Visayas, Philippines Smartsourcing Full time ₱250,000 - ₱500,000 per year

    Keep operations spotless—join Smartsourcing as an Administrative Associate and help a leading cleaning company deliver seamless service every day.Hi We're Smartsourcing, and we're hiring a full-time, on-site Administrative Associate. Think of yourself as the one who keeps the cleaning crew in sync—booking schedules, managing rosters, and making sure...


  • Cebu City, Central Visayas, Philippines Conduent Full time ₱900,000 - ₱1,200,000 per year

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Cebu City, Central Visayas, Philippines Pacific Prime Global Management Services Full time ₱150,000 - ₱250,000 per year

    SKILLS REQUIRED FOR THE JOB:Candidate must possess at least Bachelor's/College Degree and preferably with a medical background (however a graduate of any course may apply).With 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.Fresh Graduates with accounting related course are welcome to apply.Required language(s): EnglishExcellent...


  • Cebu City, Central Visayas, Philippines PCI Full time

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. PCI Private Limited is looking for an experienced SAP Basis Administrator to join our IMT department. This position is part of our expansion, and will be based in our newly set up office in Laguna. Responsibilities: Administer SAP ECC6, EHP8...


  • Cebu City, Central Visayas, Philippines Psychiatric Clinic Full time ₱250,000 - ₱350,000 per year

    We are looking for a compassionate Clinic Administrative Associate to be the heart of our operations and the first point of contact for our patients. You will play a vital role in ensuring a smooth and supportive experience for everyone who walks through our doors.Responsibilities* Manage the daily schedule and appointments for our team of practitioners.*...


  • Cebu City, Central Visayas, Philippines Smartsourcing Full time

    OverviewJoin the Team That's Changing the Game – Smartsourcing's 4-Time Best Company to Work ForHi We're Smartsourcing, and we're looking for a Property Management Administrative Associate to join the crew full-time, on-site. This is your chance to experience a work culture where growth, innovation, and authenticity are not just buzzwords—they're how we...

  • HR Associate

    3 days ago


    Cebu City, Central Visayas, Philippines Author Solutions Full time ₱240,000 - ₱300,000 per year

    HUMAN RESOURCES ASSOCIATEYour role will be responsible for assisting daily HR operations including recruitment, onboarding, employee relations, employee development, compensation and benefits, performance management, and other administrative tasks.A day in a life of an HR Associate includes…Managing the full recruitment lifecycle, from job posting to job...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is seeking a Mid Senior Level Database Administrator for an on-site position ASAP. The initial round of pre-screening interviews will be conducted over the phone. **Position: Database Administrator - Mid Senior Level** **Job Description:** - Reduce database downtime and manage configurations to ensure quick query responses - Offer proactive and reactive...