Customer Service Representative

2 weeks ago

Manila, National Capital Region, Philippines Tap Growth ai Full time ₱150,000 - ₱250,000 per year

We're Hiring: Customer Service Representative
We are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Manila. The ideal candidate will have excellent communication skills, a strong customer-focused attitude, and the ability to resolve issues efficiently. You will play a vital role in enhancing customer satisfaction and ensuring a positive experience for our clients.

Location:
Manila, Philippines

Work Mode:
Work From Office

Role:
Customer Service Representative

What You'll Do
Handle customer inquiries via phone, email, and chat

Resolve product or service problems by clarifying the customer's complaint

Provide accurate information regarding products and services

Maintain records of customer interactions and transactions

Follow up on customer interactions to ensure satisfaction

Collaborate with other departments to address customer needs effectively

What We're Looking For
Excellent verbal and written communication skills

Strong problem-solving abilities and attention to detail

Previous experience in customer service is an advantage

Ability to work in a fast-paced environment

Proficiency in using computer systems and software applications

Ready to make an impact? Apply now and join us in delivering exceptional service

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