technical support engineer

Reports to: Sr. Technical Support EngineerJob Summary: Responsible for 24/7/365 monitoring and first-level troubleshooting of all incidents, maintenance, and upgrades related to casino systems, networks, and monitored services. The role includes responding to user requests and incidents within pre-defined Service Level Agreements (SLAs), escalating as...

echnical Engineers provide enterprise-level assistance to our customers. The task involves diagnosing and troubleshoot software and hardware problems and help our business install applications and programs for our customers in accordance with Calibr8 Product Portfolio.As a Technical Engineer, you will provide enterprise-level assistance to our customers by...

Job Summary:Responsible for providing technical support and assistance in maintaining and improving the company's IT systems, including networks, computers, and peripherals.Key Responsibilities:Ensure all network devices (routers, switches, modems, etc.) are running optimally.Provide hardware and software troubleshooting for computers, printers, and POS...

JOB DESCRIPTION FOR SR. TECHNICAL ENGINEERThe Company:Acceligent Solution Inc. is an Information and Communication Technology (ICT) integrator that has been providing comprehensive network infrastructure solutions and managed services to clients since 2014.What Are We Looking For?We are looking for a Sr. Technical Engineer with 3–5 years' experience in...

JOB DESCRIPTION● Focus on asset servicing and repair for both office and field-based concerns● Service support to the malls● Technical writing● Technical team supervision, scheduling and deployment● Technical liaison for operations● Regional Technical Service Engineer coordination● Assist in supplier coordination● Part/s procurement of...

TheTechnical Support Specialistis responsible for ensuring the quality, completeness, and functionality of all technical items and equipment for delivery, pull-out, rental, demo, and service use. The role includes conducting quality checks, verifying documentation accuracy, and maintaining organized records to support efficient operations and excellent...

About the Role:We are looking for a Senior Technical Support Engineer (TSR) to join our global support team for our KYC / SaaS / FinTech platform. As a senior resource, you will focus on resolving complex technical cases, handling escalations, and ensuring client satisfaction through timely and accurate support.This role is hands-on and client-facing — you...

Role SummaryWe are hiring a Technical Engineer (Level 2) with solid experience across infrastructure, networks, and cybersecurity. You will be the go-to technical escalation point for infrastructure, network, and security operations.This role focuses on providing second-line technical support, working closely with vendors and service providers, and ensuring...

A career with EROAD offers the unique opportunity to work in a fast-growing organisation at the forefront of in-vehicle technology, enhancing road safety, improving productivity, and reducing environmental impact.EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow.About the RoleAs a Tier 1 Technical Support Agent, you will...

The Grundfos IS Support Engineer is responsible for providing a positive and professional customer service experience for the 1st line support and resolution of computer incidents and service requests.Through the use of documented Global IS processes including incident management, service request management, problem management, and change management, the IS...