IT Technical Support Officer
5 days ago
JOB DESCRIPTION
● Focus on asset servicing and repair for both office and field-based concerns
● Service support to the malls
● Technical writing
● Technical team supervision, scheduling and deployment
● Technical liaison for operations
● Regional Technical Service Engineer coordination
● Assist in supplier coordination
● Part/s procurement of critical parts
● IT equipment research and development
● Preparation and issuance of quotations for service activities
● Assist on the verifications of shop drawings and QA of implemented designs
● Maintenance of deployed assets to ensure all are in good condition
● Assist in content updating, and validation of the Technical Service Engineers' tasks, photos, and monthly documentation
Requirements
●Graduate of any Technical-related course preferably in Computer Technology, IT, Instrumentation Technology and Computer and Electronics Engineering
● At least 5 years of experience in the related field
● Familiar with IoT and power control systems
● Skilled in conventional and wave soldering techniques
● Able to accurately diagnose computer and electronic issues and possess a smart problem-solving skill
● Basic electrical skills
● Familiar with Microsoft Office and Google Workspace platforms
● Efficient time management and can work within deadlines
● Detail-oriented and organized and skilled in technical writing
● Background in computer network management and LED systems is a plus
● Customer care oriented
Work Set Up: Onsite (Monday to Friday) with field work
Location: Ortigas, Pasig City
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you willing to work onsite from Monday to Friday in Ortigas, Pasig?
Education:
- Bachelor's (Preferred)
Experience:
- computer network management and LED systems: 5 years (Preferred)
- Familiar with IoT and power control systems: 3 years (Preferred)
- diagnose computer and electronic issues: 3 years (Preferred)
Work Location: In person
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