operations supervisor

5 days ago

Pasay, National Capital Region, Philippines SM Hypermarket Full time ₱104,000 - ₱130,878 per year

ABOUT US:

Being part of a dynamic organization is one of the secrets of career success. Alfamart is the first and only Super Minimart in the Philippines that is designed to serve the needs of local Filipino neighborhoods & communities. Join the fastest-growing chain as we expand across the Philippines

Who are we looking for:

As an Operations Supervisor, you are expected to be responsible for the efficient and profitable operation of the stores within his/her scope of responsibilities. Ensures that customer service is consistently provided to all customers. Responsible to achieve financial contribution by meeting sales target and implementing company policies and standard in a consistent manner. Manage the store's employees through coaching, performance evaluation, scheduling and assigning duties and responsibilities.

  • Manage daily operations of stores within assigned area
  • Supervise and guide a team of professionals to maximize revenue
  • Develop a safe and positive work environment for operations personnel
  • Ensure customer satisfaction by delivering timely and quality services
  • Analyze expenses and sales income and find opportunities for cost-effectiveness profitability
  • Assist in interviewing, recruiting, and training operations personnel.
  • Train store personnel on daily responsibilities, promotions, and customer service.
  • Evaluate the performance of store leaders and develop career plans.
  • Ensure that all policies and procedures are followed by all store personnel.

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