Invoice and Reconciliation Admin

3 days ago

Manila, National Capital Region, Philippines Outsourced Full time ₱500,000 - ₱1,000,000 per year

About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Project Scope:

We are seeking a professional, persistent, and highly organized external partner to assist with the collection of hotel invoices for bookings. These invoices are crucial for the client's internal financial processing and reconciliation workflows.

Objectives

  • Recover missing invoices from a provided list of bookings
  • Ensure each invoice is:
  • Correct in value (reflecting a zero balance due to prepayment by credit card).
  • Issued to the correct end client
  • A valid tax invoice with proper identifiers (no proforma or informational invoices).

Responsibilities

  • Review and manage the backlog of bookings without corresponding invoices
  • Identify and contact relevant hotels via:
  • Email (Get-e email address will be provided).
  • Phone (access to Zendesk for calls will be granted).
  • Source contact details for hotels where none are initially provided.
  • Follow up persistently with hotels until valid invoices are received.
  • Upload collected invoices into:
  • Spendesk (Virtual Credit Cards system, we use it to track all transactions and match them with invoices).
  • Our internal platform for lodging financial documents

Required Qualifications & Skills

  • Experience in financial services, accounts payable, or invoice recovery.
  • Good communication skills
  • Ability to independently search for and verify hotel contact details.
  • Excellent communication and follow-up skills.
  • Strong persistence and professionalism when dealing with third parties.
  • Familiarity with tools like Spendesk, Zendesk, or similar platforms is an advantage.

Deliverables

Complete invoice retrieval for all provided booking entries. Documentation of contact attempts and communications with hotels. Accurate and timely submission of invoices into the required platforms

Work Schedule:
Monday - Friday, 3:00 PM - 12:00 AM Manila Time (Schedule may change if needed)

Work Setup:
Home-based

  • Must have at least 50mbps for both download and upload speed

Note:
As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

In compliance to data privacy law, make sure that the following is included at all times:

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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