Recruitment Manager

The Role

Ecscale Solutions Inc. is experiencing rapid growth as we expand our operations, diversify our client base, and build new capabilities across multiple functions. As we continue to scale, we are seeking a highly capable and strategic Recruitment Manager to lead our end-to-end talent acquisition efforts. This role will be instrumental in attracting top-tier talent, optimizing recruitment processes, and enabling the organization to meet both current and future workforce demands.

This leadership role is responsible for building a forward-looking recruitment strategy, scaling recruitment operations, enhancing candidate experience, and enabling business leaders with high-quality, timely hires. The Recruitment Manager will work closely with senior leadership, client-facing teams, and cross-functional partners to align talent acquisition with both operational and market needs, ensuring that we attract, select, and retain the best-fit talent for our organization and clients.

Key Responsibilities:

Strategic Talent Acquisition

• Design and implement a recruitment strategy that aligns with Ecscale's growth plans, including scaling internal operations and supporting EOR client hiring needs.
• Lead strategic workforce planning efforts in partnership with business unit leaders and clients to forecast talent demands and recruitment timelines.
• Establish hiring standards and a scalable process that balances speed, quality, and compliance across a wide range of roles and industries.

Leadership and Recruitment Operations

• Manage and mentor a growing team of recruiters and coordinators to ensure consistent performance, efficiency, and delivery against recruitment KPIs.
• Build, standardize, and optimize recruitment processes and documentation—from requisition to onboarding—ensuring clarity, compliance, and seamless candidate transitions.
• Ensure all recruitment activities are compliant with Philippine labor laws and client-specific policies or agreements.

Client Partnership and Account Support

• Collaborate with client services and account managers to align hiring profiles with client expectations and business needs.
• Serve as the point-of-contact for client recruitment escalations and provide strategic recommendations for hard-to-fill roles or hiring bottlenecks.
• Customize recruitment pipelines based on client industries, organizational culture, and service-level expectations.

Employer Branding and Candidate Experience

• Lead employer branding efforts to position Ecscale as a top-choice employer and outsourcing partner in the PH market.
• Drive initiatives that enhance the candidate journey—from attraction to onboarding—ensuring a positive and professional experience throughout.
• Leverage digital platforms, campaigns, and events to expand reach and strengthen talent pools.

Analytics, Systems, and Process Excellence

• Monitor recruitment metrics (e.g., time-to-fill, quality of hire, cost-per-hire, offer-acceptance rate) and build dashboards to provide leadership with insights and trends.
• Implement and continuously improve Applicant Tracking Systems (ATS) and sourcing tools to streamline hiring operations.
• Conduct post-hire evaluations and data reviews to assess recruitment effectiveness and inform future planning.

Qualifications

• Bachelor's degree in Psychology, Human Resources, Business Administration, or a related field.
• Minimum 7 years of experience in end-to-end recruitment, with at least 5 years in a leadership or managerial role.
• Proven experience in BPO, shared services, or outsourcing environments, especially in scaling talent operations.
• Strong working knowledge of Philippine labor law, DOLE regulations, and global hiring practices.
• Track record of managing volume hiring and leadership/specialist searches simultaneously.
• Expertise in recruitment systems, employer branding strategies, and process optimization.
• Excellent stakeholder management, analytical thinking, and decision-making skills.
• Highly organized, agile, and able to lead in fast-paced, high-growth environments.

Why work for Ecosa?

Ecosa is an eCommerce company dedicated to transforming our customers' lives through their sleep. With a big focus on sustainability, we create sleep and home products that are proven to enhance sleep quality and take care of our planet. Founded in Australia in 2015, we have been lucky to serve over 300,000 happy customers in Australia, New Zealand, USA, Canada, and Hong Kong.

At Ecosa, we care about better sleep. We want you to arrive at work well-rested, so we've implemented a flexi-time scheme that means you can arrive at work when you're ready. We are looking for people who want to make a positive impact on the world, have an entrepreneurial spirit that sparks creativity and a mind that thinks outside the box. We aim to empower all our employees to make decisions that can help shape the future of Ecosa.

Benefits

• Competitive Salary
• Retirement Plan
• Leave Credits All Convertible to Cash
• HMO Plan + 2 Dependents Fully Covered
• Generous Performance Bonuses
• Annual Company Outing
• Flexible Leaves
• Great Career Progression
• Casual Friday, Everyday

Ecosa is an equal opportunity employer and screens applications regardless of race, age, beliefs, sex, orientation, gender identity or disability. We are growing fast, and this is a unique opportunity to grow your career with us. If this sounds like you, we want you on our team

Important Note:

Our affiliate company in the Philippines, Ecscale Solutions Inc., will be the reporting point for employees hired in the Philippines.