Customer Service Representative

2 days ago

Pasig, National Capital Region, Philippines Wonders Corporation Full time ₱15,000 - ₱30,000 per year




Basic Purpose and Scope of the
Position Responsibilities:

·
Responsible
for handling inbound restaurant take-out orders from customers

·
Provide
excellent service and customer satisfaction, ensure customer retention, and
increase business for our clients

·
Work
with other co-workers to meet the needs of the company and clients

·
Other
duties as assigned

The people we look for to be our
Inbound Customer Service Representatives must demonstrate several key
attributes in order to be considered for this position. Included in this list
are the following:

·
Professional
fluency in English, with a very neutral accent

·
A
quick and willing learner that can master all details of our product and call
taking techniques

·
Enthusiasm
for our business. Takes ownership and acts on behalf of the entire company

·
Passion
for helping others. Takes great satisfaction in seeing our clients' business
succeed

·
The
intelligence to recognize areas of improvement in the company, and the ability
to articulate/execute them

·
Ability
to work well under high pressure and can think quickly on his/her feet. Able to
connect with clients over the phone and make them feel comfortable

·
An
innate motivation to service our clients the best possible way

·
Strong
work ethic and a can-do attitude 

·
Has
superb verbal and written communication skills

Qualifications:

1.     
Good
English Communication Skills

2.     
High
School Diploma

3.     
At
least 18 years of age

4.     
Amenable
to graveyard shift schedule

5.     
Willing
to work in Ortigas, Pasig City


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