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Sales Service Coordinator

2 weeks ago

Manila, National Capital Region, Philippines Private Advertiser Full time ₱104,000 - ₱130,878 per year
  1. Serve as the first point of contact by professionally handling all incoming calls and triaging inquiries.
  2. Manage client inquiries and support the intake process, including scheduling and documentation collection.
  3. Conduct follow-up calls and track lead conversions using leads management software.
  4. Accurately document all client and provider communications in internal systems.
  5. Assist with service coordination, including referrals, rostering, and compliance checks.
  6. Maintain clear and respectful communication with clients, families, providers, and team members.
  7. Support Care Managers by ensuring timely and accurate handover of relevant information.
  8. Contribute to process improvements and log feedback or incidents to enhance service quality.