Seller Operations
2 days ago
About The Team
Create, integrate, design and translate various educational materials needed in cascading to different audiences and stakeholders of Shopee Philippines
Job Description
- Integrate, design, and translate various educational materials needed in cascading to different audiences and stakeholders of Shopee Philippines
- Identify Chinese seller needs and build up positive engagement via WeChat through content that is engaging and easy to understand
- Partner with internal stakeholders to address seller operational issues and manage concerns, enforce education strategies, and provide appropriate solutions
- Conduct seller trainings for Chinese sellers, as needed
- Work closely with Operation/Business Development/Marketing teams to prioritize and translate business information needs
Requirements
- At least 2 years in college with or without experience or High school graduate with at least 5 months of Customer Service experience
- At least 2 years of experience in eCommerce industry or customer support team
- Excellent knowledge in WeChat and Microsoft Office tools
- Excellent verbal and written communication skills in English and Chinese (Mandarin), ability to communicate in Filipino a plus
- Good team player with positive attitude
- Self-motivated, has strong sense of ownership, resourceful, and highly organized
- Has strong attention to detail and eagerness to learn
- Amenable to working in Ortigas
-
Seller Management
1 week ago
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionDevelop overall operational strategies for local Chinese Seller businesses in Philippines based on platform business direction and data analysis.This includes but is not limited to increasing existing sellers businesses performance and new seller acquisition strategy, coordinating across departments for projects execution.Streamline the...
-
Seller Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full time ₱1,500,000 - ₱3,000,000 per yearAbout The TeamWe are looking for a highly detail-oriented and proactive Seller Support Specialist to ensure the seamless resolution of operational and logistical issues for our Fulfillment by Shopee (FBS) sellers. This critical backbone role serves as the primary liaison between the Seller Management/Account Manager team and our internal operational...
-
Seller Assist Admin
1 week ago
Manila, National Capital Region, Philippines Lendi Group Full timeCompany Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...
-
Seller Assist Admin
1 week ago
Manila, National Capital Region, Philippines Lendi Group Full timeCompany Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...
-
FBS Account Manager Lead
4 days ago
Manila, National Capital Region, Philippines Shopee Full timeAbout The TeamWe are looking for a strategic and results-driven Lead Account Manager to champion the growth of our Fulfilled by Shopee (FBS) seller ecosystem. In this role, you will manage high-impact seller relationships, collaborate with senior decision-makers (e.g., business owners, e-commerce leads), and work cross-functionally to resolve pain points and...
-
Tiktok Shop Operator
1 week ago
Manila, National Capital Region, Philippines Ipason Technology Inc. Full timeKnowledgeable in TikTok Shop backend, including product uploading, order management, and campaign tools.Familiar with TikTok algorithms, e-commerce workflows, and live selling operations.Able to manage product listings, pricing updates, vouchers, and shop decorations.Experience in e-commerce (Shopee, Lazada, TikTok Shop) is an advantage, but not...
-
Livestream Lead
2 days ago
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionLeads seller programs, campaigns and communications in livestream:Seller ProgramsLead programs to increase seller adoption and enhance relationships with Shopee Live sellers in direct liaison with seller departmentsActively propose recommendations to improve processes for Seller streamers and suggest innovative growth solutions to grow and...
-
Sales Operations
2 days ago
Manila, National Capital Region, Philippines VA Masters Full timeWe are seeking a detail-oriented Sales Operations & Order Management VA to oversee order processing and ensure seamless coordination between customers, warehouses, and shipping partners. In this role, you'll be responsible for maintaining accurate records, tracking shipments, and keeping operations running smoothly from order receipt to fulfillment.Key...
-
FBS Account Manager
2 weeks ago
Manila, National Capital Region, Philippines TALENTMATE Full timeJob DescriptionAbout The TeamWe are looking for a proactive, business-minded Account Manager to support and grow our Fulfilled by Shopee (FBS) seller base. You will work with seller decision-makers (e.g., e-commerce managers, business owners) and internal teams to drive operational performance, enhance seller satisfaction, and unlock sales growth. This role...
-
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionManage performance and drive competitive advantage of overseas sellers in assigned categories:Monitor trends and analyze seller performance and profitability - generate actionable insights to develop category initiatives aligned with company goals and objectives.Map category landscape and coordinate with seller market teams to design and...