Officer - Application Support Services

APPLICATION SUPPORT SPECIALISTHybrid (3x office; 2x WFH) | BGC | Night ShiftKey Responsibilities:Ensure smooth business application service operations by resolving issues in a timely manner.Facilitate smooth transition of application features from development to production environments.Actively develop continuous improvement initiatives and optimization of...

Job Summary:Responsible for overseeing and managing the company's general services and administrative support functions. This role ensures efficient operations related to facilities, office maintenance, supplies management, transportation, security, utilities, and other support services necessary for smooth business operations.Duties and...

About the role We are seeking a talented Marketing Officer to join our dynamic team at JG Manpower & General Contractor Services Corporation. As a Marketing Officer, you will play a crucial role in developing and executing effective marketing strategies to promote our wide range of services and drive business growth. This is a full-time position based in...

ESSENTIAL:Good understanding of the businessAbility to multi-task without sacrificing quality of serviceFlexibile and amendable to work in shifting schedulesDemonstrated ability to communicate effectively with different nationalitiesAbility to coordinate and follow-up with resources on the resolutionDESIRABLE:Ability to empathize to seafarersKeen on...

Essential Duties and Responsibilities:·       Receive inbound inquiries via multiple channels (Phone, Chat, Web and other digital intake channels), for multiple functions (HR, Procurement, Payroll), for multiple regions (ASPAC, EMEA, NA, LATAM), understand and clarify the need, investigate, answer the inquiries and assist in the resolution of...

Qualifications:Graduate of any 4-year Bachelor's degree.Minimum 2 years working experience in administrative or customer service functionsPreferably with background in insurance operational processesProficient in MS Office applicationsJob DescriptionTo provide operational services in the service centers in relation to inquiries, new business applications,...

DutiesCommunicates with customers through various channel including phone, email, and social media or any equivalent channelSet up appointments or clients for their service needs, coordinate arrival of parts orders and clients.Coordinate with service and parts on billing/invoicing/accounts receivable of customers or other accounting related needs of...

Key ResponsibilitiesDevelop and maintain clear, accurate, and user-friendly guides, training materials, SOPs, and standards .Create templates, standards, and best practices for documenting business processes, data flows, and system integrations.Collaborate with analysts, engineers, and business stakeholders to define and codify business logic behind...

Key ResponsibilitiesAssist customers with account inquiries, transactions, and product/service information.Support branch operations by ensuring proper documentation, compliance, and adherence to company policies.Address and resolve customer concerns in a professional and timely manner.Coordinate with internal teams to ensure smooth branch operations and...

Provide 1st and 2nd level application support for internal systemsReceive, log, and resolve issues raised by end-users via ticketing system, email, or phonePerform root cause analysis and escalate issues to developers when neededConduct user acceptance testing (UAT) support during deployments or upgradesDocument issues, resolutions, and known errors in a...