Technical Support Engineer

2 hours ago

Paranaque City, Calabarzon, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱216,000 - ₱228,000 per year

We are ActionLabs

We offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.

With more than a decade of experience, trusted technology partners, nationwide presence, and a team of competent industry professionals, we aim to deliver Managed Services Anytime, Anywhere to help businesses excel in their respective fields with improved internal and external operations.

Brief Description of Work and Responsibilities:

· Hands on break/fix of laptops and desktops

· Help customers with installing, configuring, and troubleshooting hardware and software to provide constant usability of equipment and software.

· Identify, analyze, troubleshoot, and fix workstations.

· Responsible for hardware upgrades moves, adds, changes in a laptop and desktop environment.

· Execute repairs and part replacements, and configurations of desktops, laptops, mobile (smart phones and tablets), and printers.

· Identify and recommend improvements to the overall IT infrastructure.

· Aid other (vendor) technical support specialists when required

· Provide customer service and communication in person

· Accomplish daily status updates of all pending end-user tickets

Qualifications:

· Bachelor's Degree in Information Technology, Computer Science, or any related field.

· With at least 6 months work experience.

· Willing to work overtime, on shifting schedules, and deploy anywhere within the assigned areas.

· Strong problem-solving, communication, and customer service skills.

· Owning a motorcycle is an advantage.

· Can start immediately

· Must have a valid government-issued ID (UMID, Passport, Postal ID, National ID – physical card only, or Voter's ID).

Why Join Us?

· Be part of a leading IT solutions company trusted by global brands.

· Gain hands-on exposure to diverse IT systems and clients.

· Opportunities for career growth, training, and certification.

Job Type: Full-time

Pay: Php18, Php19,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Pay raise

Application Question(s):

  • Do you have motorcycle?
  • What is your expected salary for this role?
  • Are you willing to do field works?

Work Location: In person

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