Service Supervisor

7 days ago

Cagayan de Oro, Northern Mindanao, Philippines Grains Innovation & Solutions Co., Inc. Full time ₱216,000 per year

Key Responsibilities:

  • Supervise and support Service Technicians (Levels 1 to 3) in their day-to-day tasks and professional development.
  • Prepare, assign, and manage work schedules and service team deployments to ensure efficient use of manpower.
  • Review technicians' service reports, logs, and repair recommendations for accuracy, completeness, and consistency.
  • Monitor team productivity, enforce discipline, and evaluate individual and group performance regularly.
  • Provide advanced-level technical support for the installation, commissioning, repair, and calibration of rice milling and grain drying equipment (e.g., pre-cleaner, huller, whitener, color sorter, grain dryer, etc.).
  • Ensure all service activities follow established engineering protocols, machine specifications, and safety standards.
  • Oversee the inspection and verification of machines stored in the warehouse for quality and readiness.
  • Act as the primary liaison for customer escalations, feedback, and concerns related to equipment servicing.

Required Qulifications:

  • Bachelor's Degree in Mechanical, Electrical, Electronics, Agricultural Engineering, or a related technical/vocational field.Alternative:
  • Completion of a relevant technical course with substantial field experience may be considered.
  • Minimum of 5 years of relevant experience a technical service, installation, or maintenance environment.
  • Minimum of two (2) years in a supervisory or team lead role, preferably in a technical service, installation, or maintenance environment.
  • Hands-on experience in rice milling and grain drying machinery is a strong advantage.
  • Work schedule: Monday to Friday
  • Work location: Lapasan, Cagayan De Oro City
  • Can start ASAP.

Job Type: Full-time

Pay: From Php18,000.00 per month

Work Location: In person

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