Food Attendant

5 days ago

San Fernando, Ilocos, Philippines Royal Oak Hospitality & Leisure Corporation Full time ₱180,000 - ₱360,000 per year

Job Summary

The Food Attendant is responsible for delivering excellent guest service in café and restaurant operations, ensuring that food and beverages are served promptly, accurately, and with genuine hospitality. This role also handles cashiering functions, including processing payments, operating POS systems, and maintaining accurate cash/QR transaction records. The Food Attendant supports the F&B team by ensuring smooth service flow, maintaining cleanliness, and creating a welcoming dining experience for guests.

Duties & Responsibilities

  • Greet guests warmly, escort them to tables, and present menus when required.
  • Take accurate food and beverage orders and communicate them effectively to the kitchen and barista.
  • Serve food and beverages promptly and professionally according to service standards.
  • Operate the POS system, handle guest payments (cash, card, QR), and issue receipts.
  • Balance cash drawers and prepare end-of-shift cashiering reports.
  • Provide product knowledge and recommend menu items or pairings to enhance guest experience.
  • Monitor tables to anticipate guest needs and ensure satisfaction.
  • Clear tables, reset dining areas, and maintain cleanliness of service areas.
  • Assist in daily opening and closing duties of the café and restaurant.
  • Ensure compliance with food safety, sanitation, and hygiene practices.
  • Handle guest feedback or concerns courteously and escalate as needed to supervisors.

Key Competencies / Skills

  • Excellent customer service and guest relations skills
  • Strong cashiering and POS operation skills
  • Attention to detail and accuracy in payment handling
  • Ability to multitask in a fast-paced environment
  • Knowledge of café and restaurant service standards
  • Team player with a positive and professional attitude

Qualifications

  • High School diploma or equivalent; additional training in hospitality preferred
  • Minimum 1–2 years' experience as a food attendant or server with cashiering responsibilities in cafés and restaurants, preferably in La Union
  • Experience in handling POS systems and cash reconciliation
  • Familiarity with food safety and sanitation guidelines

Work Environment / Conditions

  • Based in café and restaurant outlets within La Union properties
  • Requires flexible schedule, including evenings, weekends, and holidays
  • Fast-paced dining environment with high guest interaction and cashiering duties

Job Type: Full-time

Pay: Php Php468.00 per day

Benefits:

  • Company events
  • Employee discount
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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