Receptionist

23 hours ago

San Fernando, Ilocos, Philippines Obic Group of Companies Full time ₱152,000 per year
  • Follow the Obic Group of Companies policies and procedures.
  • Perform dining operations with passion, integrity, and knowledge while promoting the culture and values of the Obic Group of Companies.
  • Always greet guests promptly in a warm and friendly manner.
  • Always thank and say farewell to guests conveying anticipation for their next visit.
  • Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.
  • Maintains the conversation and does not expose any sensitive topics to the guest.
  • Ensures that minimum brand standards are consistently implemented if not surpassed.
  • Responds to the results of the Audit and ensures that the relevant changes are executed.
  • Conducts weekly and monthly inventory checks on all operating equipment and supplies. Makes orders, or advises superiors of the need to make orders.
  • Has a thorough knowledge of menu and presentation standards and sound knowledge of beverage preparation techniques.
  • Ensures that the store is kept clean and organized, both at the front as well as the heart of house areas.
  • Applies Food & Beverage service techniques correctly at all times, serving items with enthusiasm.
  • Completes the daily responsibilities that are set for each individual shift.
  • Draw up client bookings for tables and ensure that tables are set before clients' arrival.
  • Manage the front desk by greeting and attending to customers.
  • Inform guests about the availability of tables and direct them to the tables.
  • Assist customers with answers to queries, and proffer solutions to issues within your capacity.
  • Collaborate with other restaurant staff and the management informing them of clients' bookings, needs and to ensure that customer complaints are properly attended to in a timely manner.
  • Recognizes and ensures application of the step of the billing process.
  • Anticipates any unexpected guest need and reacts promptly and tactfully.
  • Communicates effectively to know the daily task assigned.
  • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the policies concerning fire, hygiene, health and safety.
  • Ensures high standards of personal presentation and grooming.
  • Responds to changes in the Food & Beverage function as dictated by the industry.
  • Receive and store supplies. Store supplies or goods in kitchens or storage areas.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.
  • Complete the specifications outlined in your Employment Contract.

Job Type: Full-time

Pay: From Php12,500.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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